Database

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SINGAPORE

Since June 2024

Pillar Intermediary liability  |  Indicator Monitoring requirement
Code of Practice for Online Communication Services
Under the Code of Practice for Online Communication Services, designated online communication service providers must take all reasonably practicable steps to prevent their services from being used for scams and malicious cyber activity offences.
Under Section A (A1–A7), providers must implement measures to quickly disrupt malicious accounts and activities, including proactive detection, user-reporting mechanisms, fast-track law enforcement channels, data retention for at least 90 days, preservation of records, and support for information and emergency data requests.
Under Section B (B1–B4), providers must deploy safeguards to prevent propagation, including account verification, additional checks for suspicious activity, strong login verification and verified-account options. Under Section C (C1), providers must submit an annual report to the competent authority on the measures implemented, emerging challenges, and effectiveness metrics.
The current designated online services include Facebook, Instagram, Telegram, WeChat, WhatsApp and TikTok.
Coverage Online communication services

SINGAPORE

Since June 2024

Pillar Intermediary liability  |  Indicator Monitoring requirement
Code of Practice for E-Commerce Services
Under the Code of Practice for E-Commerce Services, designated e-commerce service providers must take all reasonably practicable steps to prevent their services from being used for scams and malicious cyber activity offences.
Under Section A (A1–A7), providers must implement measures to quickly disrupt malicious accounts and activities, including proactive detection, user-reporting mechanisms, fast-track law enforcement channels, data retention for at least 90 days, preservation of records, and support for information and emergency data requests.
Under Section B (B1–B6), providers must deploy safeguards to prevent propagation, including account verification, additional checks for suspicious activity, strong login verification, verified-account options, verification against Government-issued records for users who advertise or post goods or services for sale, and optional payment protection mechanisms requiring delivery verification before payment is released to sellers.
The current designated e-commerce services include Carousell, Facebook Marketplace, Facebook Advertisements, and Facebook Business Pages.
Coverage E-commerce services

SINGAPORE

Since March 2025

Pillar Intermediary liability  |  Indicator Monitoring requirement
Code of Practice for Online Safety – App Distribution Services
The Code of Practice for Online Safety – App Distribution Services, in force since March 2025, requires designated app stores to implement reasonable and proactive measures to minimise users’ access to or exposure to harmful content. This includes content moderation systems and processes, app reviews and app updates, and proactive detection and removal of child sexual exploitation and abuse material and terrorism content, as technically feasible.
Coverage App distribution services

SINGAPORE

Reported in 2022, last reported in 2025

Pillar Content access  |  Indicator Blocking or filtering of commercial web content
Blocking of commercial web content
Singapore has used access-blocking orders under Art. 11 of the Protection from Online Falsehoods and Manipulation Act 2019 (POFMA) to restrict access to online news and publication websites following non-compliance with correction directions.
It is reported that in June 2023, the Minister for Communications and Information directed the Infocomm Media Development Authority (IMDA) to issue access-blocking orders against Asia Sentinel after the website failed to comply with a POFMA correction direction regarding an article published in May 2023. The blocking orders required internet access service providers to disable access to the website for users in Singapore.
In January 2025, the Ministry of Digital Development and Information similarly directed IMDA to block access to East Asia Forum after it failed to comply with a POFMA correction direction. In addition, in November 2025, access-blocking orders were also issued against Malaysia Now following non-compliance with a correction direction, with the Ministry confirming that IMDA had been directed to block access to the website for users in Singapore.
Coverage Websites

SINGAPORE

Since October 1994, last amended in September 2024
Since July 1996, as amended in June 2013

Pillar Content access  |  Indicator Licensing schemes for digital services and applications
Broadcasting Act 1994

Broadcasting (Class Licence) Notification
Singapore applies an individual licensing scheme for online news sites under the Online News Licensing Scheme (ONLS), based on the Broadcasting Act 1994 and the Broadcasting (Class Licence) Notification. Online news sites are individually licensed if they report at least one article per week on Singapore news and current affairs over a two-month period and receive at least 50,000 unique IP addresses from Singapore each month over the same period. Once the Infocomm Media Development Authority (IMDA) assesses that a site meets these criteria, it issues a formal notification requiring the site to move to the individual licensing framework. Licensed sites must provide a SGD 50,000 (approx. USD 40,000) performance bond and may be required to remove content that breaches content standards within 24 hours of a regulator's notification.
Coverage Online news websites

SINGAPORE

Since October 1994, last amended in September 2024

Pillar Content access  |  Indicator Licensing schemes for digital services and applications
Broadcasting Act 1994
Singapore applies ex ante licensing requirements for certain digital services. For audiovisual digital services, Art. 8 of the Broadcasting Act 1994 requires licensable broadcasting services provided in or from Singapore to be licensed by the Infocomm Media Development Authority (IMDA), with licence terms and conditions determined by the Authority. On this basis, operators providing internet-transmitted television services, including OTT television and video-on-demand services, in or from Singapore may require a Niche Television Service Licence and must comply with the Content Code for Over-the-Top (OTT), Video-on-Demand (VOD) and Niche Services.
Coverage Over-the-Top (OTT) services and Video on Demand (VOD) services

SINGAPORE

Since April 2000
Since May 2019

Pillar Content access  |  Indicator Licensing schemes for digital services and applications
Telecommunications (Class Licences) Regulations

IMDA Guidelines for Submission of Application for Services-Based Operations Licence
Under Reg. 3 of the Telecommunications (Class Licences) Regulations, the Infocomm Media Development Authority (IMDA) may grant class licences for the provision of services-based telecommunications services. The Services-Based Operations (SBO) licensing framework covers operators that lease telecommunications network elements to provide their own telecommunications services, or resell telecommunications services to third parties. According to IMDA’s Guidelines for Submission of Application for Services-Based Operations Licence, Virtual Private Network (VPN) services are expressly included among the services requiring an SBO (Individual) Licence.
Coverage VPN services

SINGAPORE

Since April 2003, last amended in September 2023

Pillar Quantitative trade restrictions for ICT goods and online services  |  Indicator Other import restrictions, including non-transparent/discriminatory import procedures
Telecommunications (Dealers) Regulations
Under the Telecommunications (Dealers) Regulations, Singapore regulates the import of telecommunication equipment. Importers require a Telecommunication Dealer’s Licence issued by the Infocomm Media Development Authority (IMDA), as well as an import permit from Singapore Customs, which must be obtained through TradeNet before the goods arrive in Singapore. The requirement applies to telecommunication equipment generally, including mobile phones and other equipment covered by relevant AHTN/HS codes, and is not limited to HS code 8517.
A Telecommunication Dealer’s Class Licence holder may import registered or approved telecommunication equipment and equipment listed in the First Schedule of the Regulations. A Telecommunication Dealer’s Individual Licence holder may also import non-registered telecommunication equipment for re-export purposes. Under Reg. 11 and the Third Schedule, prohibited telecommunication equipment, including scanning receivers, military communication equipment, telephone voice-changing equipment, certain radio-communication equipment operating in restricted frequency bands, and radio-communication jamming devices, may not be imported unless prior approval is granted by IMDA.
Coverage Telecom equipment

SINGAPORE

Since June 2024

Pillar Domestic data policies  |  Indicator Minimum period for data retention
Code of Practice for E-Commerce Services
Under the Code of Practice for E-Commerce Services, designated e-commerce service providers must take all reasonably practicable steps to prevent their services from being used for scams and malicious cyber activity offences.
In particular, Section A5 requires service providers to retain all available data relating to accounts that have been, or are suspected of being, used for scams and/or malicious cyber activities. This includes, where available, records identifying the account user(s), transaction or interaction records, activity logs, IP addresses, and metadata. Such data must be retained for at least 90 days to facilitate potential criminal investigations into scams and malicious cyber activities.
The currently designated e-commerce services include Carousell, Facebook Marketplace, Facebook Advertisements, and Facebook Business Pages.
Coverage E-commerce services

SINGAPORE

Since October 2012, entry into force in July 2014, last amended in November 2025

Pillar Domestic data policies  |  Indicator Requirement to perform a Data Protection Impact Assessment (DPIA) or have a data protection officer (DPO)
Personal Data Protection Act 2012
Under Section 11.3, each organisation is required to appoint one or more data protection officers to be responsible for ensuring the organisation’s compliance with the Personal Data Protection Act.
Coverage Horizontal

SINGAPORE

Since January 2005, entry into force in April 2005

Pillar Intellectual Property Rights (IPRs)  |  Indicator Adoption of the WIPO Performances and Phonograms Treaty
WIPO Performances and Phonograms Treaty
Singapore has ratified the World Intellectual Property Organization (WIPO) Performances and Phonograms Treaty.
Coverage Horizontal

SINGAPORE

N/A

Pillar Intellectual Property Rights (IPRs)  |  Indicator Effective protection covering trade secrets
The Common Law doctrine of breach of confidence
In Singapore, there is no specific legislation dedicated to the protection of trade secrets. Instead, trade secrets are typically safeguarded through the common law doctrine of breach of confidence, alongside intellectual property and contract law, where applicable. For information to qualify as a trade secret or confidential information, it must not be publicly accessible and must be clearly and specifically identified, as demonstrated in Nanofilm Technologies International Pte Ltd v Semivac International Pte Ltd and others [2018] SGHC 167.
Additionally, the Intellectual Property Office of Singapore outlines three key considerations for determining whether a breach of confidence has occurred: (1) whether the information has the quality of confidentiality; (2) whether it was communicated under circumstances that impose an obligation of confidentiality—this obligation can exist even if the information was accessed or acquired without the company’s consent; and (3) whether the person who obtained the information can prove that they were unaware of its confidential nature or acquired it unintentionally.
Coverage Horizontal

SINGAPORE

N/A

Pillar Telecom infrastructure & competition  |  Indicator Passive infrastructure sharing obligation
Lack of obligation to share passive infrastructure
It is reported that there is no obligation for passive infrastructure sharing in Singapore to deliver telecom services to end users. However, it is practised in both the mobile and fixed sectors based on commercial agreements.
Coverage Telecommunications sector

SINGAPORE

Since October 1993

Pillar Telecom infrastructure & competition  |  Indicator Presence of shares owned by the government in telecom companies
Presence of shares owned by the government in the telecom sector
Singapore retains state-linked ownership in the telecommunications sector through Singapore Telecommunications Limited (Singtel), the incumbent telecommunications operator. According to Singtel’s Annual Report 2025, Temasek Holdings (Private) Limited is Singtel’s largest shareholder, holding 50.29% of Singtel’s issued share capital. Since Temasek is wholly owned by the Singapore Minister for Finance, Singtel remains majority-owned through a government-owned investment holding company.
Coverage Telecommunications sector

SINGAPORE

N/A

Pillar Telecom infrastructure & competition  |  Indicator Functional/accounting separation for operators with significant market power
Lack of mandatory functional separation for dominant network operators
Singapore does not mandate functional separation for operators with significant market power (SMP) in the telecom market. However, accounting separation is required in some instances (dominant licensees and their related companies).
Under Section 2.3 of the Code of Practice for Competition in the Provision of Telecommunication and Media Services 2022, a telecommunications licensee or regulated person may be classified as a dominant entity where it operates facilities that are sufficiently costly or difficult to replicate, creating a significant barrier to market entry, or where it has the ability to exercise significant market power in a market covered by its telecommunications or media licence.
The Accounting Separation Guidelines, issued under Section 28 of the Telecommunications Act, allow the Infocomm Media Development Authority (IMDA) to require facilities-based operators and individually licensed services-based operators to comply with accounting separation. The Guidelines provide for two levels of accounting separation: detailed segment reporting, which applies to dominant facilities-based operators and certain related entities, and simplified segment reporting, which applies to certain entities linked to a dominant operator.
Functional or structural separation is not generally imposed on all dominant operators. However, IMDA may impose structural separation as an enforcement remedy in appropriate cases under Sec. 12.6.4.6 of the 2022 Code.
Coverage Telecommunications sector

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