BANGLADESH
Since April 2009
Pillar Online sales and transactions |
Indicator Framework for consumer protection applicable to online commerce
Consumers’ Right Protection Act, 2009 - Act No. 26 of 2009 (ভোক্তা-অধিকার সংরক্ষণ আইন, ২০০৯)
The Consumers’ Right Protection Act provides a comprehensive framework for consumer protection that also applies to online transactions.
Coverage Horizontal
BANGLADESH
N/A
Pillar Online sales and transactions |
Indicator Ratification of the UN Convention on the Use of Electronic Communications in International Contracts
Lack of signature of the UN Convention on the Use of Electronic Communications in International Contracts
Bangladesh has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal
BANGLADESH
Since 2006
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Commerce
UNCITRAL Model Law on Electronic Commerce
Bangladesh has adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal
BANGLADESH
N/A
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Bangladesh has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal
BANGLADESH
Since July 2021
Pillar Online sales and transactions |
Indicator Licensing scheme for e-commerce providers
Digital Commerce Operation Guidelines, 2021 (ডিজিটাল কমার্স পরিচালনা নির্দেশিকা -২০২১)
Pursuant to Section 3.1.18 of the Digital Commerce Operation Guidelines, all foreign digital commerce platforms conducting business in Bangladesh must register in the country and obtain the necessary approvals from the relevant authorities. In addition, in accordance with Section 3.1.13, measures shall be undertaken to ensure that all digital commerce platforms are progressively mandated to acquire a Unique Business Identification Number (UBID). Additionally, as stipulated in Section 3.1.9, the implementation of digital wallets, gift cards, cash vouchers, or other payment alternatives shall not be permitted without the Central Bank's approval.
Coverage Digital commerce platforms
Sources
- https://web.archive.org/web/20250318191931/https://mincom.gov.bd/sites/default/files/files/mincom.portal.gov.bd/notices/60120aa2_5245_442f_ac7a_369485877e2e/2065-Comerce-04%20July%202021(11245-11252)....
- https://web.archive.org/web/20250331211654/https://www.thedailystar.net/law-our-rights/news/overview-the-digital-commerce-operation-guidelines-2021-2128871
- https://web.archive.org/web/20260219155602/https://www.dpp.gov.bd/upload_file/gazettes/45356_29094.pdf
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BANGLADESH
Reported in 2022, last reported in 2024
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Reported restrictions on Internet Banking Fund Transfer (IBFT) transactions
It is reported that limitations have been imposed on both individual and institutional Internet Banking Fund Transfer (IBFT) transactions. For individual users, the maximum permissible amount per transaction is 300,000 taka (approx. USD 2,500), with a maximum transaction frequency of 10 times per day, not exceeding a total of 1,000,000 taka (approx. USD 8,000) per day. For corporate entities, the transaction limit is 500,000 taka (approx. USD 4,000) per transaction, with a maximum frequency of 20 transactions per day and a daily limit of 2,500,000 taka (approx. USD 21,000).
Coverage Horizontal
BANGLADESH
Reported in 2022, last reported in 2025
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Reported transfer limits in mobile financial services
Reports indicate a daily transfer limit of Tk 50,000 (approx. USD 400) between mobile financial service accounts and bank accounts, and a monthly limit of Tk 300,000 (approx. USD 2,500). The limit applies in both directions.
Coverage Horizontal
Sources
- http://web.archive.org/web/20250328182609/https://bdnews24.com/business/2f65caa2422a
- https://web.archive.org/web/20250327010204/https://www.thedailystar.net/business/news/bangladesh-bank-fixes-transfer-limit-bank-account-mfs-account-3064391
- https://web.archive.org/web/20250327010734/https://thefinancialexpress.com.bd/economy/bangladesh/bb-re-fixes-mfs-transaction-limit-1657024418
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BANGLADESH
Since March 1947, last amended in September 2015
Pillar Online sales and transactions |
Indicator Restrictions on online payments
The Foreign Exchange Regulation Act, 1947 - Act No. VII of 1947 (বৈদেশিক মুদ্রা নিয়ন্ত্রণ আইন, ১৯৪৭ - ১৯৪৭ সালের ০৭ নং আইন)
Bangladesh maintains a highly stringent foreign exchange control regime. The country's foreign exchange laws are broadly applicable to any transaction involving foreign currency or the remittance of funds into or out of Bangladesh. No individual or entity is permitted to engage in foreign exchange dealings without obtaining prior authorisation from the central bank. Pursuant to Section 5 of the Foreign Exchange Regulation Act, 1947, no person in, or resident in, Bangladesh may, except under a general or special exemption granted by Bangladesh Bank, make payments to, or for the credit of, persons resident outside Bangladesh, place sums to their credit, or create or transfer payment rights in their favour. Separately, Section. 10 regulates the duties of persons entitled to receive foreign exchange or payments from persons resident outside Bangladesh. Reports indicate that these regulations affect the operations of fintech companies, preventing their customers from purchasing or selling products on e-commerce platforms using their preferred payment methods. Consequently, they must rely on intermediaries, such as friends, relatives, or agents, who possess access to foreign currency accounts or payment cards.
Coverage Horizontal
Sources
- http://bdlaws.minlaw.gov.bd/act-218/section-3338.html
- https://web.archive.org/web/20250917071726/https://practiceguides.chambers.com/practice-guides/comparison/1026/15058/23622-23623-23624-23625-23626-23627-23628-23629-23630-23631-23632
- https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID4616435_code6251136.pdf?abstractid=4616435&mirid=1
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BANGLADESH
Reported in 2022, last reported in 2026
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Complaints about payments' routing through the National Payment Switch Bangladesh (NPSB)
The National Payment Switch Bangladesh (NPSB) is an electronic platform established in December 2012 to facilitate interoperability among scheduled banks for card-based and online retail transactions. Foreign enterprises operating in the financial services and payment network sectors, such as Visa and Mastercard, have expressed concerns about their operations in the Bangladeshi market following the central bank’s implementation of a mandatory policy requiring all card transactions to be routed through the NPSB. They argue that this policy limits competition and raises security concerns, as the NPSB constitutes a single point of failure in the event of a system crash.
Coverage Financial sector
BANGLADESH
Since September 2019, as amended in May 2025
Pillar Online sales and transactions |
Indicator Threshold for ‘De Minimis’ rule
Customs (De Minimis) Rules, 2019 (কাস্টমস (ডি মিনিমিস) বিধিমালা, ২০১৯)
The Customs (De Minimis) Rules, as amended in May 2025, permit the duty-free importation of eligible low-value consignments, including non-commercial goods, samples, and other small consignments, with a maximum value of BDT 4,000 (approx. USD 40). This de minimis threshold remains lower than the USD 200 benchmark recommended by the International Chamber of Commerce (ICC).
Coverage Horizontal
Sources
- https://web.archive.org/web/20250219192202/https://hub.bangladeshcustoms.gov.bd/storage/uploads/files/Customs%20de%20minimis%20Rules,%202019.pdf
- https://web.archive.org/web/20250823204109/https://nbr.gov.bd/uploads/sros/39.SRO-297-2019-D-minimis-Rules-Amend_.pdf
- https://web.archive.org/web/20250219192504/https://hub.bangladeshcustoms.gov.bd/operative-tariff/details/03019990/export/4
- https://web.archive.org/web/20250219192528/https://global-express.org/index.php?id=271&act=101&profile_id=-1&countries%5B%5D=-2&search_terms=&question-filter=&qid_34=1&qid_34_optid=1&qid_35=1&qid_36=1...
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BANGLADESH
N/A
Pillar Online sales and transactions |
Indicator Restrictions on domain names
Commercial presence requirement for domain names registry
Access to local domain names in Bangladesh is subject to documentation and eligibility requirements. The “.bd” country-code top-level domain is managed by the Posts and Telecommunications Division, while Bangladesh Telecommunications Company Limited (BTCL) is listed as the technical contact and operates the official registration service.
BTCL requires applicants seeking to register a “.bd” or “.বাংলা” domain name to create a profile and upload the applicable supporting documents. These may include a national identity card, a trade licence, approval or forwarding letters, or a certificate from the Registrar of Joint Stock Companies and Firms. Accordingly, access to local domain names is not fully unrestricted, as registration depends on compliance with domestic documentation and eligibility requirements.
BTCL requires applicants seeking to register a “.bd” or “.বাংলা” domain name to create a profile and upload the applicable supporting documents. These may include a national identity card, a trade licence, approval or forwarding letters, or a certificate from the Registrar of Joint Stock Companies and Firms. Accordingly, access to local domain names is not fully unrestricted, as registration depends on compliance with domestic documentation and eligibility requirements.
Coverage Horizontal
BANGLADESH
Since April 2022, last amended in December 2024
Pillar Quantitative trade restrictions for ICT goods and online services |
Indicator Export restrictions on ICT goods or online services
Export Policy 2024-2027
Annex 2 of the Export Policy for 2024–2027 stipulates that a "No Objection Certificate" (NOC) from the Ministry of Information is required for the export of entertainment programmes, music, drama, films, documentary films, and similar content in any form. This restriction has been consistently included in every Export Policy since 2012.
Coverage Entertainment programmes, music, drama, films, documentary films, and similar content in the form of audio cassettes, video cassettes, CDs, DVDs, and other media
Sources
- https://web.archive.org/web/20250227034648/https://epb.gov.bd/sites/default/files/files/epb.portal.gov.bd/files/52edff8c_b3b9_49c6_a94a_1c35f11557a0/2024-11-12-04-25-1d63f56cca497ab0032ccad99ef85026.p...
- https://web.archive.org/web/20220624161110/https://www.epb.gov.bd/sites/default/files/files/epb.portal.gov.bd/files/52edff8c_b3b9_49c6_a94a_1c35f11557a0/2020-09-19-17-21-1a1f3e242e719e1ca46832941a5eb5...
BANGLADESH
Reported in 2019
Pillar Technical standards applied to ICT goods and online services |
Indicator Open and transparent standard-setting process
Concerns regarding transparency in the standard-setting process
It is reported that there is a lack of transparency in the standards domain. Approximately 1,500 out of 3,768 Bangladesh Standards (BDSs) remain unpublished. In addition, Bangladesh has yet to submit any notifications regarding draft measures, including technical regulations or conformity assessment procedures, to the WTO Committee on Technical Barriers to Trade.
Coverage Horizontal
BANGLADESH
Reported in 2024
Pillar Technical standards applied to ICT goods and online services |
Indicator Self-certification for product safety
Supplier Declaration of Conformity not allowed for foreign businesses
It is reported that Bangladesh currently lacks a comprehensive type-approval system, governed by a dedicated law, to regulate the approval of telecommunication and radio equipment. Consequently, manufacturers and importers are required to obtain a "No Objection Certificate "(NOC) to import such devices. This certificate is issued upon the request of a licensed local importer and serves as confirmation that the equipment complies with at least the country’s fundamental regulatory requirements. To obtain the certificate, applicants must submit product specifications and test reports to the Bangladesh Telecommunication Regulatory Commission (BTRC), yet in-country testing is not required. An acceptable CE report is required for the issuance of a BTRC NOC in Bangladesh.
Coverage Electronic products
BANGLADESH
Since October 2006, last amended in October 2018
Pillar Domestic data policies |
Indicator Requirement to allow the government to access personal data collected
Information and Communication Technology Act, 2006 - Act No. 39 of 2006 (তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ - ২০০৬ সনের ৩৯ নং আইন)
Under Section 30 of the Information and Communication Technology Act, the ICT Controller—an officer appointed under this Act responsible for overseeing its implementation—is authorised to access any computer system, apparatus, data, or other material associated with a computer system for the purpose of conducting or facilitating a search to obtain information contained within or accessible to the system. The ICT Controller may, by order, require any individual responsible for, or otherwise involved in the operation of, the computer system, data apparatus, or related material to provide such reasonable technical and other assistance as they deem necessary.
In addition, under Section 46, if the ICT Controller determines that it is necessary or expedient in the interests of the sovereignty, integrity, or security of Bangladesh, international relations, public order, or for the prevention of incitement to commit a legally recognised offence, they may direct any government law enforcement agency to intercept information transmitted through any computer resource. Additionally, they may instruct the subscriber or any individual responsible for a computer resource to provide all necessary assistance in decrypting the relevant information.
Pursuant to Section 29, the ICT Controller or an authorised officer possesses the same authority as that conferred upon a Civil Court under the Code of Civil Procedure of Bangladesh. These powers encompass the authority to conduct "discovery and inspection" as well as to "compel the production of any document."
In addition, under Section 46, if the ICT Controller determines that it is necessary or expedient in the interests of the sovereignty, integrity, or security of Bangladesh, international relations, public order, or for the prevention of incitement to commit a legally recognised offence, they may direct any government law enforcement agency to intercept information transmitted through any computer resource. Additionally, they may instruct the subscriber or any individual responsible for a computer resource to provide all necessary assistance in decrypting the relevant information.
Pursuant to Section 29, the ICT Controller or an authorised officer possesses the same authority as that conferred upon a Civil Court under the Code of Civil Procedure of Bangladesh. These powers encompass the authority to conduct "discovery and inspection" as well as to "compel the production of any document."
Coverage Horizontal
Sources
- https://web.archive.org/web/20250725235924/https://cyrilla.org/entity/dqctnkcxm0w?file=1588594729616gl43oin1uvb.pdf&page=1
- https://web.archive.org/web/20260212134736/http://bdlaws.minlaw.gov.bd/act-details-950.html
- http://web.archive.org/web/20250227181249/https://clfr.globalnetworkinitiative.org/country/bangladesh/
- https://web.archive.org/web/20250326174902/https://ustr.gov/sites/default/files/2024%20NTE%20Report.pdf
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