Database

Browse Database

COSTA RICA

Since November 2018

Pillar Technical standards applied to ICT goods, products and online services  |  Sub-pillar Self-certification for product safety
RCS-358-2018
For the conformity assessment, the equipment has to be submitted to certification bodies recognized by the regulator for certification. The SUTEL (Superintendencia de Telecomunicaciones) recognizes the FCC or CE certificates. It is reported that an accreditation system has not been implemented in Costa Rica due to the lack of adequate laboratory equipment and funding. The Institute of Technological Norms of Costa Rica (Instituto de Normas Técnicas, INTECO) is the only entity accredited in Costa Rica that can certify that companies are following standards-related requirements. According to Section 6 of RCS-358-2018, an expert accredited by SUTEL performs the tests of mobile telecommunications terminals in accordance with the homologation test protocol. The following products need to be tested: cell phone Trackers, RFID WiFi (802.11a/b/g/n/ac), and Bluetooth modules.
Coverage Mobile telecommunication equipment

COSTA RICA

Reported in 2021

Pillar Technical standards applied to ICT goods, products and online services  |  Sub-pillar Self-certification for product safety
In-country certification
It is reported that Costa Rica’s telecommunications regulator, the Superintendencia de Telecomunicaciones (SUTEL), mandates retesting and recertification of mobile handset hardware subsequent to every software or firmware update. While SUTEL has reduced costs and streamlined procedures for testing and certification, this procedure is reported as burdensome and is not required by any other regulator worldwide. Since 2015, SUTEL also requires that each model has its own certificate, while previously family approvals were allowed. Any difference between models, such as color, hardware, or software, requires separate Type Approval certificates.
Coverage Mobile handset hardware

COSTA RICA

Since November 2014
Since March 2010

Pillar Intermediary liability  |  Sub-pillar User identity requirement
Regulation on the Regime for the Protection of the End User of Telecommunications Services (Reglamento sobre el Régimen de Protección al Usuario Final de los Servicios de Telecomunicaciones)
Art. 53 of the Regulation on the Regime for the Protection of the End User of Telecommunications Services obliges telecommunications operators and service providers to verify the authenticity of the data provided by the client when subscribing services. If they find that the information submitted for the subscription of services is altered or falsified, they must refuse to sign the contract for the services requested.
Coverage Telecommunications sector

COSTA RICA

Since November 2014

Pillar Intermediary liability  |  Sub-pillar User identity requirement
General Regulations for Data Update of Prepayment Mobile Users (Disposiciones regulatorias de alcance general para la actualización de datos de los usuarios de telefonía móvil prepago)
According to the General Regulations for Data Update of Prepayment Mobile Users, users of prepayment mobiles subscriptions must validate their identity. Mobile Network Operators (MNOs) are required to collect and record a user’s personal information and proof-of-identity documentation. It has been reported that it is mandatory for MNOs to share their customers’ full or partial registration profiles with the government upon request.
Coverage Telecommunications sector

COSTA RICA

Since December 2011

Pillar Intermediary liability  |  Sub-pillar Safe harbor for intermediaries for any activity other than copyright infringement
Lack of intermediary liability framework in place beyond copyright infringement
The safe harbor regime found in the Executive Decree No. 36,880 only applies to intermediary liability related to copyright infringement, therefore the country lacks a safe harbor regime that goes beyond copyright infringement.
Coverage Internet intermediaries

COSTA RICA

Since December 2011, last amended in January 2019

Pillar Intermediary liability  |  Sub-pillar Safe harbor for intermediaries for copyright infringement
Executive Decree No. 36,880 (Decreto Ejecutivo No. 36.880)
Costa Rica has a safe harbour regime in place for intermediaries for copyright infringements. Executive Decree No. 36,880 implements Art. 15.11.27 of the Central America-Dominican Republic Free Trade Agreement (CAFTA-DR) establishing limitations on liability for service providers for copyright only. Pursuant to the Decree, users who believe their rights have been violated should communicate to the service provider, which has 15 days to take down the content. Takedowns can also occur through a judicial order. The system has been criticized for ambiguity, as the limited intermediary liability applies to service providers who voluntarily abide by the rule.
Coverage Internet intermediaries

COSTA RICA

Since January 2000, last amended in November 2008
Since September 2011

Pillar Domestic Data policies  |  Sub-pillar Framework for data protection
Undisclosed Information Law, Law No. 7,975 (Ley de Información No Divulgada)

Law governing Personal Data No. 8,968 (Ley No. 8.968 de Protección de la Persona frente al Tratamiento de sus Datos Personales)
Data privacy regulation in Costa Rica is contained in two laws:
- Law No. 7975, the Undisclosed Information Law, which makes it a crime to disclose confidential and/or personal information without authorization;
- Law No. 8968, Protection in the Handling of the Personal Data of Individuals together with its by-laws, which were enacted to regulate the activities of companies that administer databases containing personal information.The latter contains the authorization of PRODHAB ("Agencia de Protección de Datos de los Habitantes"), the Data Protection Agency of the inhabitants.
Coverage Horizontal

COSTA RICA

Since September 2011
Since March 2013, last amended in February 2019

Pillar Cross-border data policies  |  Sub-pillar Conditional flow regime
Law governing Personal Data No. 8,968 (Ley No. 8.968 de Protección de la Persona frente al Tratamiento de sus Datos Personales)

Executive Decree No. 37554-JP (Reglamento a la Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales No. 37554-JP)
Art. 14 of the Law Governing Personal Data and Art. 40 of the Executive Decree require data controllers to be registered in the Inhabitants Data Protection Agency (PRODHAB), to obtain consent from the data subject in order to transfer personal data to another country. Moreover, the transfer must ensure that, where personal data is transferred to any other country, adequate levels of protection of the data subject's rights in connection with processing their personal data are provided. However, when personal data is transferred to a data processor for processing purposes only (i.e. the processor does not become a data controller), or is moved between companies of the same economic interest group, or to companies under joint control, the transfer of data to the data processor does not constitute a transfer under the Law and it is not necessary to obtain the data subject's consent (Art. 8 of the Decree).
Coverage Horizontal

COSTA RICA

N/A

Pillar Cross-border data policies  |  Sub-pillar Participation in trade agreements committing to open cross-border data flows
Lack of binding commitments on cross-border data transfers
Costa Rica has joined trade agreements covering cooperation commitments on open transfers of cross-border data flows, however none of these commitments include binding rules on cross-border data transfers. These include:
- Art. 15.5.d of the Tratado de Libre Comercio entre los Estados Unidos Mexicanos y las Repúblicas de Costa Rica, El Salvador, Guatemala, Honduras y Nicaragua;
- Art. 16.7.c of the Tratado de Libre Comercio entre la República de Colombia y la República de Costa Rica.
Coverage Horizontal

COSTA RICA

N/A

Pillar Telecom infrastructure and competition  |  Sub-pillar Signature of the WTO Telecom Reference Paper
Lack of appendment of WTO Telecom Reference Paper to schedule of commitments
Costa Rica has not appended the World Trade Organization (WTO) Telecom Reference Paper to its schedule of commitments.
Coverage Telecommunications sector

COSTA RICA

N/A

Pillar Telecom infrastructure and competition  |  Sub-pillar Presence of independent telecom authority
Presence of an independent telecom authority
It is reported that the Costa Rica's Telecommunications Superintendency (SUTEL), the executive authority for the supervision and administration of services in the telecommunications sector, is independent from the government in the decision-making process.
Coverage Telecommunications sector

COSTA RICA

Since October 2008

Pillar Telecom infrastructure and competition  |  Sub-pillar Functional/accounting separation for operators with significant market power
Regulation of access and interconnection of telecommunication networks (Reglamento de acceso e interconexión de redes de Telecomunicaciones)
Costa Rica mandates functional and accounting separation for operators with significant market power (SMP) in the telecom market. According to Art. 34 of the Regulation of access and Interconnection of telecommunication networks, operators or providers involved in network access and/or interconnection shall prepare, maintain and submit to Sutel financial statements with separate cost accounting for their activities related to access and interconnection, as well as for the different services and/or networks in which they provide services. The separation of accounts shall be submitted to Sutel accompanied by a report made by an auditor external to the operator or provider, showing the consistency of such information with the corresponding financial statements, the respect for the segmentation principles set forth in this article and that the segmented information represents a true and fair view of the contribution to the overall result of each segment.
Coverage Telecommunications sector

COSTA RICA

Since April 1949, last amended in June 2012
Since October 1963
Since November 1949, last amended in June 2020
Since June 2008, last amended in September 2019
Since August 2008, last amended in May 2021

Pillar Telecom infrastructure and competition  |  Sub-pillar Presence of shares owned by the government in telecom companies
Law No. 449 Creating the Costa Rican Institute of Electricity (Ley No. 449 de Creación del Instituto Costarricense de Electricidad)

Law No. 3226 Regulates Price and Conditions of ICE Telecommunications Services (Ley No. 3226 Regula Precio y Condiciones de Servicios de Telecomunicaciones del ICE)

Constitution of Costa Rica

Law No. 8,642 General Telecommunications Law (Ley General de Telecomunicaciones)

Law No. 8,660 on Strengthening and Modernization of Public Entities in the Telecommunications Sector (Ley de Fortalecimiento y Modernización de las Entidades Públicas del Sector de Telecomunicaciones)
The main fixed-line operator, the Instituto Costarricense de Electricidad (Costa Rican Institute of Electricity, ICE) is fully state-owned. ICE is an autonomous entity that is part of the Costa Rican state that was organized under the laws of the Republic through Executive Order No. 449 and Act 3226. It is reported that there is no intention to privatize.

According to Art. 121, Par. 14 (c) of the Constitution of Costa Rica, wireless services cannot be permanently removed from State ownership. Both Art. 28 of Law No. 8,642 and Art. 7 of Law No. 8,660 state that fixed telephony services are subject to a special legislative concession regime.

The state-owned company ICE continues to hold the monopoly on the provision of traditional basic fixed telephony. Yet, in addition to ICE, there are 13 providers on the fixed services market using Voice over Internet Protocol (VoIP) technology and 56 providers of Internet services. ICE and four other operators (Telefónica (Movistar), América Móvil (Claro) and two mobile virtual network operators (RACSA and Televisora de Costa Rica) provide mobile telephony services in Costa Rica.
Coverage Telecommunications sector
Sources

COSTA RICA

Since October 2017

Pillar Telecom infrastructure and competition  |  Sub-pillar Passive infrastructure sharing obligation
Regulations on infrastructure sharing for the support of public telecommunication networks (Reglamento sobre el uso compartido de infraestructura para el soporte de redes públicas de telecomunicaciones)
There is an obligation for passive infrastructure sharing in the country to deliver telecom services to end users. It is practiced in the mobile sector and in the fixed sector based on commercial agreements. Regulations on infrastructure sharing for the support of public telecommunication networks regulates the sharing of infrastructure for public telecommunications networks in Costa Rica.
Coverage Telecommunications sector

COSTA RICA

Since August 2008, last amended December 2019
Since May 1998, last amended in May 2021

Pillar Telecom infrastructure and competition  |  Sub-pillar Maximum foreign equity share for investment in the telecommunication sector
Law on Strengthening and Modernization of Public Entities in the Telecommunications Sector, Law No. 8,660 (Ley No. 8.660 de Fortalecimiento y Modernización de las Entidades Públicas del Sector Telecomunicaciones)

Law No. 7789 Transformation of Public Service Company of Heredia (Ley No. 7789 Transformación de la Empresa de Servicios Públicos de Heredia ESPH)
The Costa Rican Electricity Institute (ICE) is a fully state-owned enterprise and acquisition of shares need to be approved through special laws.

Moreover, according to Law No. 7789, Art. 15, foreign participation in public or private telecommunication companies entering into joint ventures with the state-owned Heredia Public Services Company (ESPH) is limited to a maximum of 49% of the capital stock.
Coverage Telecommunications sector