JORDAN
Since August 2023, entry into force in September 2023
Pillar Online sales and transactions |
Indicator Local presence requirements for digital services providers
Cybercrime Law No. 17 of 2023
قانون رقم (17) لسنة 2023 - قانون الجرائم الإلكترونية
قانون رقم (17) لسنة 2023 - قانون الجرائم الإلكترونية
Article 37.a of the Cybercrime Law stipulates that any social media platform operating outside Jordan, but possessing more than 100,000 subscribers within the country, is required to establish a physical office in Jordan. This office shall serve as the point of contact for addressing requests and notices issued by the competent Jordanian judicial and official authorities. Failure to comply with this obligation, following notification by the Telecommunications Regulatory Commission, will result in the imposition of a 60-day prohibition on the platform’s advertisements. Continued non-compliance thereafter will lead to a reduction in the platform’s internet bandwidth by 25%, 50%, or 75% for an additional 60-day period.
Coverage Social media platforms
JORDAN
Since April 2017, entry into force in January 2018
Pillar Online sales and transactions |
Indicator Framework for consumer protection applicable to online commerce
Law No. 7/2017 on Consumer Protection Law
قانون حماية المستهلك رقم 7 لسنة 2017
قانون حماية المستهلك رقم 7 لسنة 2017
Jordan has a legal framework that applies consumer protection to online transactions. Law No. 7/2017 on Consumer Protection Law aims to prevent retailers from gaining an unfair advantage over consumers.
Coverage E-commerce sector
JORDAN
N/A
Pillar Online sales and transactions |
Indicator Ratification of the UN Convention on the Use of Electronic Communications in International Contracts
Lack of signature of the UN Convention on the Use of Electronic Communications in International Contracts
Jordan has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal
JORDAN
Since April 2015
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Commerce
Law No. 15 of 2015 - Electronic Transactions Law
قانون رقم (15) لسنة 2015 قانون المعاملات الإلكترونية
قانون رقم (15) لسنة 2015 قانون المعاملات الإلكترونية
Jordan has enacted national legislation, namely Law No. 15 of 2015 (Electronic Transactions Law), which is influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal
Sources
- https://web.archive.org/web/20251204181408/https://abj.org.jo/download/electronic-transactions-law-law-no-15-of-2015?wpdmdl=5587&refresh=693136fe5beea1764833022
- https://web.archive.org/web/20251204181107/https://www.cbj.gov.jo/ebv4.0/root_storage/ar/eb_list_page/66cb60aa-40fa-47c6-ac89-c21fc21a5251.pdf?AspxAutoDetectCookieSupport=1
- https://jhumansecurity.com/menuscript/index.php/jhe/article/download/206/150
- https://uncitral.un.org/en/texts/ecommerce/modellaw/electronic_commerce/status
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JORDAN
N/A
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Jordan has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal
JORDAN
Reported in 2022, last reported in 2025
Pillar Online sales and transactions |
Indicator Threshold for ‘De Minimis’ rule
Low de minimis threshold
It is reported that the de minimis threshold, defined as the minimum value of goods below which customs authorities do not levy duties, is JD 100 (approx. USD 140). This amount is below the USD 200 threshold recommended by the International Chamber of Commerce (ICC).
Coverage Horizontal
Sources
- https://web.archive.org/web/20251204170000/https://global-express.org/index.php?id=271&act=101&profile_id=-1&countries%5B%5D=-2&search_terms=&question-filter=&qid_34=1&qid_34_optid=1&qid_35=1&qid_36=1...
- https://web.archive.org/web/20251204170523/https://zhenhub.com/blog/customs-duty-de-minimis-values-by-country-2022/
JORDAN
Reported in 2022, last reported in 2025
Pillar Online sales and transactions |
Indicator Restrictions on domain names
Reported restrictions for foreign domain applicants
It is reported that foreign applicants are permitted to register ".jo" and ".com.jo" domain names in their own name, provided that they appoint a local administrative contact. In addition, the domain name must correspond either to the applicant’s company name or to a registered trademark from any jurisdiction.
Coverage Horizontal
JORDAN
Since January 1998, as amended in 2012, last amended in 2015
Pillar Content access |
Indicator Licensing schemes for digital services and applications
Law No. 8 of 1998 on Press and Publications
قانون المطبوعات والنشر رقم 8 لعام 1998
قانون المطبوعات والنشر رقم 8 لعام 1998
Art. 49 of Law No. 8 stipulates that electronic publications – which publish news, press reports, press releases and comments relevant to the domestic or external affairs of Jordan – must be registered and licensed with the Media Commission, which was previously named the Press and Publications Department. The registration and licence requirements apply to all electronic publications irrespective of their location of operation. Electronic publications owned by individuals who reside outside Jordan or who have administrative offices outside Jordan are also subject to the provisions. In addition, one of the requirements for a general news site to obtain a license is to have an editor-in-chief who has been a member of the Jordan Press Association (JPA) for at least four years (Art. 23/A/1). On the other hand, Art. No. 13/A requires that to grant a license to issue a press or specialised publication, it must be registered as a company in accordance with the provisions of the Companies Law in force. In 2019, 45 news sites were blocked after failing to obtain licenses - however, many of these sites have since successfully applied for licenses, and their access has been restored.
Coverage Online news
Sources
- https://www.lob.gov.jo/?v=1.16&lang=ar#!/LegislationDetails?LegislationID=2000&LegislationType=2&isMod=false
- https://www.lob.gov.jo/?v=1.16&lang=ar#!/LegislationDetails?LegislationID=584&LegislationType=2&isMod=true
- https://web.archive.org/web/20230819064640/https://www.menamedialaw.org/sites/default/files/library/material/medmedia_jordan.pdf
- https://freedomhouse.org/country/jordan/freedom-net/2022
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JORDAN
Since February 2018
Since November 2018
Since November 2018
Pillar Content access |
Indicator Licensing schemes for digital services and applications
Regulation Regulating the Transportation of Passengers through Smart Applications No. 9 of 2018
نظام تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية صا نظام رقم (۹) لسنة ٢٠١٨
Instructions Regulating the Transportation of Passengers through Smart Applications of 2018
تعليمات تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية لسنة 2018
نظام تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية صا نظام رقم (۹) لسنة ٢٠١٨
Instructions Regulating the Transportation of Passengers through Smart Applications of 2018
تعليمات تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية لسنة 2018
The "Regulation Regulating the Transportation of Passengers through Smart Applications No. 9 of 2018" and the "Instructions Regulating the Transportation of Passengers through Smart Applications of 2018" established a comprehensive legal framework facilitating the full licensing and registration of ride-hailing platforms.
Coverage Ride-hailing platforms
Sources
- https://web.archive.org/web/20240718172928/https://www.ltrc.gov.jo/sites/default/files/d0001075_0.pdf
- https://web.archive.org/web/20250907184245/https://ltrc.gov.jo/ebv4.0/root_storage/ar/eb_list_page/docuware_generated_pdf_1.pdf
- https://web.archive.org/web/20221204131135/https://www.tamimi.com/law-update-articles/ride-hailing-apps-in-jordan/
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JORDAN
Reported in 2023, last reported in 2024
Pillar Quantitative trade restrictions for ICT goods and online services |
Indicator Import ban applied on ICT goods or online services
Ban on TikTok
In December 2022, Jordanian authorities imposed a ban on the social media platform TikTok, citing its alleged misuse for disseminating content that incited violence and public disorder. The decision was publicly announced through an official communication from the Public Security Directorate (PSD) on its Facebook page, wherein the Cybercrime Unit indicated it would monitor social media platforms. Although initially presented as a temporary measure, the restriction has remained in place. As of 2024, TikTok continues to be inaccessible in Jordan, with government officials asserting that the platform's reinstatement is contingent upon its compliance with national content moderation standards.
Coverage TikTok
Sources
- https://www.facebook.com/photo/?fbid=526367592867784&set=a.248587880645758
- https://globalvoices.org/2023/02/28/beyond-jordans-tiktok-ban/
- https://www.context.news/big-tech/us-tiktok-ban-which-other-countries-have-banned-the-app
- https://time.com/6971009/tiktok-banned-restrictions-worldwide-countries-united-states-law/
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JORDAN
Since June 2001
Pillar Quantitative trade restrictions for ICT goods and online services |
Indicator Other import restrictions, including non-transparent/discriminatory import procedures
Law No. 28/2001 on Commercial Agents and Intermediaries
قانون الوكلاء والوسطاء التجاريين رقم 28 لسنة 2001
قانون الوكلاء والوسطاء التجاريين رقم 28 لسنة 2001
According to Art. 6 of the Commercial Agents and Intermediaries Law No. 28/2001, foreign firms should import goods by appointing an agent registered in Jordan. The agent may be a branch office or a wholly-owned subsidiary of a foreign firm. The agent’s connection to the foreign company must be direct, without a sub-agent or intermediary.
Coverage Horizontal
JORDAN
N/A
Pillar Technical standards applied to ICT goods and online services |
Indicator Open and transparent standard-setting process
Lack of transparency in standard setting
It is reported that technical standards (Jordan Quality Mark) are published in the Jordan Official Gazette in hard copy only and are registered in the Jordan Quality Mark database. Businesses need to purchase from the Jordan Standards and Metrology Organisation (JMSO) for the Jordan Official Gazette as well as a disk with the Jordan Quality Mark database.
Coverage Horizontal
JORDAN
Reported in 2021, last reported in 2025
Pillar Technical standards applied to ICT goods and online services |
Indicator Self-certification for product safety
Supplier Declaration of Conformity allowed for foreign businesses
It is reported that the conformity assessment procedures for EMC/EMI employed in Jordan consist of a process whereby the supplier or manufacturer declares that the equipment complies with the applicable technical and administrative requirements. The equipment is tested by a laboratory accredited by the regulatory authority and the supplier registers the equipment with the regulator.
Coverage Electronic products
JORDAN
Since October 2017
Since 2020
Since 2020
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Bylaw No. 111/2017 on Electronic Payment and Money Transfer
نظام الدفع والتحويل الالكتروني للأموال رقم ( 111) لسنة 2017
Instructions of Accreditation of International Electronic Payment Systems No. 3/2020
تعليمات اعتماد أنظمة الدفع الالكترونية العالمية رقم (2020/3)
نظام الدفع والتحويل الالكتروني للأموال رقم ( 111) لسنة 2017
Instructions of Accreditation of International Electronic Payment Systems No. 3/2020
تعليمات اعتماد أنظمة الدفع الالكترونية العالمية رقم (2020/3)
Art. 3 of Instruction No. 3/2020, issued under the provisions of Art. 3.5 and Art. 55 of Ordinance No. 111/2017, sets forth the conditions for the accreditation of international electronic payment systems. The regulation requires providers of international electronic payment systems to:
- provide their services in one country or more other than in Jordan; and
- provide their services for a period of not less than three consecutive years prior to the date of submitting the request for obtaining accreditation.
- provide their services in one country or more other than in Jordan; and
- provide their services for a period of not less than three consecutive years prior to the date of submitting the request for obtaining accreditation.
Coverage Electronic payments
JORDAN
Since May 2017
Since December 2018
Since December 2018
Pillar Domestic data policies |
Indicator Minimum period for data retention
Electronic Payment and Transfer of Money Regulation No. 111/2017
نظام الدفع والتحويل الالكتروني للأموال لسنة 2017
Instructions of Anti Money Laundering and Counter-Terrorist Financing For Electronic Payments and Money Transfer Companies No. 12/2018
نظام الدفع والتحويل الالكتروني للأموال لسنة 2017
Instructions of Anti Money Laundering and Counter-Terrorist Financing For Electronic Payments and Money Transfer Companies No. 12/2018
The Instructions of Anti-Money Laundering and Counter-Terrorist Financing For Electronic Payments and Money Transfer Companies No. 12/2018, issued under the Payment and Transfer of Money Regulation No. 111/2017, introduces a data retention requirement of five years for transaction data and system logs (Art. 13).
Coverage Financial sector
Sources
- https://web.archive.org/web/20240626152850/https://www.dlapiperdataprotection.com/index.html?t=law&c=JO
- https://web.archive.org/web/20240918122657/https://www.cbj.gov.jo/ebv4.0/root_storage/en/eb_list_page/4c677a06-7a87-45f2-9f9b-f6be53761dc9.pdf
- https://web.archive.org/web/20240625005228/https://www.cbj.gov.jo/EchoBusV3.0/SystemAssets/4b130b44-4158-48f1-8163-6056edbdbc50.pdf
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