Database

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JORDAN

Reported in 2023

Pillar Online sales and transactions  |  Sub-pillar Threshold for ‘De Minimis’ rule
Low de minimis threshold
It is reported that the de minimis threshold, that is the minimum value of goods below which customs do not charge duties, is USD 141, below the 200 USD threshold recommended by the International Chamber of Commerce (ICC).
Coverage Horizontal

JORDAN

Reported in 2021, last reported in 2023

Pillar Online sales and transactions  |  Sub-pillar Restrictions on domain names
Restrictions on domain names
It is reported that to register a ".com.jo" domain name, a company incorporation certificate issued by Jordan's Ministry of Industry and Trade or by Amman Municipality must match the domain name, or alternatively, a registered or pending trademark valid in Jordan that corresponds to the domain name is acceptable. Additionally, complete details of the local company representative are required, including a valid Jordanian address.
Coverage Horizontal

JORDAN

Since April 2017, entry into force in January 2018

Pillar Online sales and transactions  |  Sub-pillar Framework for consumer protection applicable to online commerce
Law No. 7/2017 on Consumer Protection Law
(قانون حماية المستهلك رقم 7 لسنة 2017)
Jordan has a legal framework that applies consumer protection to online transactions. Law No. 7/2017 on Consumer Protection Law aims to prevent retailers from gaining an unfair advantage over consumers.
Coverage E-commerce sector

JORDAN

N/A

Pillar Online sales and transactions  |  Sub-pillar Ratification of the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts
Lack of signature of the UN Convention on the Use of Electronic Communications in International Contracts
Jordan has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal

JORDAN

Since April 2018

Pillar Domestic data policies  |  Sub-pillar Requirement to allow the government to access personal data collected
Regulation Regulating the Transportation of Passengers through Smart Applications No. 9 of 2018
(نظام تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية صا نظام رقم (۹) لسنة ٢٠١٨)
Art. 5 of the Regulation Regulating the Transportation of Passengers through Smart Applications provides that the Land Transport Regulatory Commission has the discretion to request from an operator of ride-hailing apps the information it holds in its database, specifically relating to the service provider, the vehicle, the passenger and ride.
It is reported that as a result of this regulation, the Ministry of Transportation, as well as judicial and security bodies, can access the companies’ servers and databases without a court order.
Coverage Ride-hailing apps

JORDAN

N/A

Pillar Intermediary liability  |  Sub-pillar Safe harbour for intermediaries for copyright infringement
Lack of intermediary liability framework in place for copyright infringements
A basic legal framework on intermediary liability for copyright infringement is absent in Jordan's law and jurisprudence.
Coverage Horizontal

JORDAN

N/A

Pillar Intermediary liability  |  Sub-pillar Safe harbour for intermediaries for any activity other than copyright infringement
Lack of intermediary liability framework in place for any activity other than copyright infringement
A basic legal framework on intermediary liability beyond copyright infringement is absent in Jordan's law and jurisprudence.
Coverage Horizontal

JORDAN

Reported in 2019, last reported in 2023

Pillar Intermediary liability  |  Sub-pillar User identity requirement
Mandatory SIM card registration
Registration for a SIM card is mandatory in Jordan. Anyone wanting to purchase a SIM card has to provide their national ID card or a passport in case of foreigners to activate a new prepaid SIM card.
Coverage Telecommunications sector

JORDAN

Since January 1998, as amended in 2012, last amended in 2015

Pillar Intermediary liability  |  Sub-pillar Monitoring requirement
Law No. 8 of 1998 on Press and Publications
(قانون المطبوعات والنشر رقم 8 لعام 1998)
The Press and Publication Law No. 8 of 1998, as amended by Law No. 32 of 2012 on Press and Publication, imposes liability on intermediaries for the content posted on news sites, leaving outlets potentially responsible for readers’ comments. Art. 49 of the Law states that both the editors-in-chief and the owners of online publications are legally responsible for all content posted to their sites, resulting in a monitoring requirement. Moreover, websites must refrain from publishing any “untruthful” or “irrelevant” comments.
Coverage Online News

JORDAN

Reported in 2018, last reported in 2023

Pillar Content access  |  Sub-pillar Blocking or filtering of commercial web content
Blocking of commercial web content
It is reported that the government periodically blocks websites and social media platforms, sometimes without justification. For instance, since 2015, the government has blocked access to messaging apps on the days when secondary school students sit for their national exams (Tawjihi). By 2018, the number of blocked apps had increased to seven, including WhatsApp, Messenger, Twitter, and Instagram. In 2022, the Telecommunications Regulatory Commission mandated that internet service providers (ISPs) block communications platforms for a few hours daily to prevent cheating during exams; however, these restrictions are confined to locations near examination halls and typically last for about two hours each day. In March 2021, the government blocked Clubhouse, an audio-only social media app, across several major ISPs, and it remained inaccessible as of June 2021, though some users managed to access it via censorship circumvention tools. Later, in December 2022, authorities blocked TikTok amid protests by truck drivers against fuel price increases. Although the government described this as a “temporary ban,” TikTok remained blocked until the end of 2023, during which time the platform committed to removing over 300,000 videos that violated community guidelines. Furthermore, in 2023, hundreds of news websites were reported to have been blocked for failing to obtain a license. Additionally, specific VPNs that allow users to bypass censorship have also been blocked in the past, with the government’s actions often described as lacking justification.
Coverage Social media, messaging apps, and VPNs

JORDAN

Reported in 2023, last reported in 2024

Pillar Content access  |  Sub-pillar Presence of Internet shutdowns
Presence of Internet shutdowns
The government has reportedly shut down the internet multiple times in 2023. Authorities have carried out internet shutdowns during protests and continued their annual practice of disrupting access to messaging applications during high school exams. Internet users and digital rights groups have reported daytime disruptions to internet services for at least 10 days of 2023, with restrictions also affecting mobile internet services.
In addition, the indicator "6.2.4 - Government Internet shut down in practice" of the V-Dem Dataset, which measures whether the government has the technical capacity to actively make internet service cease, thus interrupting domestic access to the internet or whether the government has decided to do so, has a score of 3 in Jordan for the year 2023. This corresponds to "Rarely but there have been a few occasions throughout the year when the government shut down domestic access to Internet."
Coverage Horizontal

JORDAN

Since January 1998, as amended in 2012, last amended in 2015

Pillar Content access  |  Sub-pillar Licensing schemes for digital services and applications
Law No. 8 of 1998 on Press and Publications
(قانون المطبوعات والنشر رقم 8 لعام 1998)
Art. 49 of Law No. 8 stipulates that electronic publications – which publish news, press reports, press releases and comments relevant to the domestic or external affairs of Jordan – must be registered and licensed with the Media Commission, which was previously named the Press and Publications Department. The registration and licence requirements apply to all electronic publications irrespective of their location of operation. Electronic publications owned by individuals who reside outside Jordan or who have administrative offices outside Jordan are also subject to the provisions. In addition, one of the requirements for a general news site to obtain a license is to have an editor-in-chief who has been a member of the Jordan Press Association (JPA) for at least four years (Art. 23/A/1). On the other hand, Art. No. 13/A requires that to grant a license to issue a press or specialised publication, it must be registered as a company in accordance with the provisions of the Companies Law in force. In 2019, 45 news sites were blocked after failing to obtain licenses - however, many of these sites have since successfully applied for licenses, and their access has been restored.
Coverage Online News

JORDAN

Since June 2001

Pillar Quantitative trade restrictions for ICT goods and online services  |  Sub-pillar Other import restrictions, including non-transparent/discriminatory import procedures
Law No. 28/2001 on Commercial Agents and Intermediaries
(قانون الوكلاء والوسطاء التجاريين رقم 28 لسنة 2001)
According to Art. 6 of the Commercial Agents and Intermediaries Law No. 28/2001, foreign firms should import goods by appointing an agent registered in Jordan. The agent may be a branch office or a wholly-owned subsidiary of a foreign firm. The agent’s connection to the foreign company must be direct, without a sub-agent or intermediary.
Coverage Horizontal

JORDAN

N/A

Pillar Technical standards applied to ICT goods and online services  |  Sub-pillar Open and transparent standard-setting process
Lack of transparency in standard setting
It is reported that technical standards (Jordan Quality Mark) are published in the Jordan Official Gazette in hard copy only and are registered in the Jordan Quality Mark database. Businesses need to purchase from the Jordan Standards and Metrology Organisation (JMSO) for the Jordan Official Gazette as well as a disk with the Jordan Quality Mark database.
Coverage Horizontal

JORDAN

Since September 2023, entry into force in March 2024

Pillar Cross-border data policies  |  Sub-pillar Conditional flow regime
Law No. 24 of 2023 - Personal Data Protection Law
(القانون رقم (24) لسنة 2023 قانون حماية البيانات الشخصية)
Art. 15 of the Personal Data Protection Law provides that any cross-border transaction of personal information must be transferred to a party that has a sufficient level of data protection. The level of protection afforded to a data recipient is equivalent to that imposed by Jordanian laws and regulations, except in the following cases: judicial cooperation is established under international conventions and treaties; international cooperation in the field of combating crimes; data exchange is essential for patient treatment; data exchange is related to epidemiological and health disasters or public health related to Jordan; the data subject has approved the transfer of data after being made aware that the level of protection outside the jurisdiction is not equivalent to the level imposed by Jordanian laws and regulations; and transfer of funds abroad.
Coverage Horizontal

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