COLOMBIA
Since November 2008
Pillar Intermediary liability |
Indicator User identity requirement
Resolution No. 912 Police Service Regulations (Resolución No. 912 Por la Cual se Expide el Reglamento del Servicio de Policía)
According to Resolution No. 912, telecom subscribers must provide telecom concessionaires with their name, address, contact number and ID number. The police duplicate this database. Telecommunications service providers authorised to operate must “allow remote queries” to subscriber’s data “via the web through VPN”, which must contain the following information: complete names or registered corporate or trade name; identification number and type or tax identification (for legal entities); address; telephone number; city of residence; mobile number or fixed line number; “ID and FLOTA number” if any; activation date. In case of changes, telecommunications service providers must send updates to DIJIN ("Dirección de Investigación Criminal e INTERPOL de la Policía Nacional") every month (Art. 1 and Annex I).
Coverage Telecommunications sector
COLOMBIA
Since November 2016, last amended in November 2025
Pillar Telecom infrastructure & competition |
Indicator Passive infrastructure sharing obligation
Resolution CRC No. 5,050 (Resolución No. 5,050 Por la Cual se Compilan las Resoluciones de Carácter General Vigentes Expedidas por la Comisión de Regulación de Comunicaciones)
According to Title IV of Resolution CRC 5050, there is an obligation for passive infrastructure sharing in the country to deliver telecom services to end users. Moreover, passive infrastructure sharing is practised both in the mobile and fixed sectors based on commercial agreements.
Coverage Telecommunications sector
COLOMBIA
Reported in 2018, last reported in 2025
Pillar Telecom infrastructure & competition |
Indicator Presence of shares owned by the government in telecom companies
Presence of shares owned by the government in the telecom sector
The government of Colombia holds 32.5% shares of Colombia Telecomunicaciones SA ESP, which operates under the brand Movistar and focuses mainly on the telephony and mobile connection businesses. In September 2018, the authorities reported that the State was going to sell its stake in the company, but this has not been the case yet. Some public telecommunication companies exist at the local level, as ETB (which provides services in Bogotá), EPM (in Medellín), and Metrotel (in Barranquilla).
Coverage Telecommunications sector
Sources
- https://docs.wto.org/dol2fe/Pages/SS/directdoc.aspx?filename=q:/WT/TPR/S472R1.pdf&Open=True
- https://web.archive.org/web/20230204223300/https://businesslawtoday.org/2018/10/colombian-state-owned-companies-implications-business-colombia-fcpa/
- https://web.archive.org/web/20230924064839/https://etb.com/corporativo/Sobre-ETB
- https://web.archive.org/web/20230316075245/https://docs.wto.org/dol2fe/Pages/SS/directdoc.aspx?filename=q:/WT/TPR/S372R1.pdf&Open=True
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COLOMBIA
N/A
Pillar Telecom infrastructure & competition |
Indicator Functional/accounting separation for operators with significant market power
Lack of mandatory functional separation for dominant network operators
The country does not mandate functional separation for operators with significant market power (SMP) in the telecom market. However, there has been an obligation of accounting separation since 2009. According to Arts. 64 and 65 of Law No. 1,341 "Issues principles and concepts on the information society and the organization of Information and Communication Technologies (ICT), creates the National Spectrum Agency [...]" (Ley No. 1341 Por la cual se definen principios y conceptos sobre la sociedad de la información y la organización de las Tecnologías de la Información y las Comunicaciones (TIC), se crea la Agencia Nacional de Espectro [...]), the operators must keep separate accounting. They would be subject to specific sanctions if they do not comply with the requirement.
In addition, according to Arts. 9.1.2.1. and 9.1.2.2. of Resolution 5050 of 2016 (as amended by Art. 1 of Resolution No. 5589 of 2019), Telecommunications Network and Service Providers and/or Pay TV Operators are obliged to adopt separate accounting schemes in compliance with Art. 22 (numeral 19) and Art. 64 (numeral 8) of Law No. 1,341 of 2009.
In addition, according to Arts. 9.1.2.1. and 9.1.2.2. of Resolution 5050 of 2016 (as amended by Art. 1 of Resolution No. 5589 of 2019), Telecommunications Network and Service Providers and/or Pay TV Operators are obliged to adopt separate accounting schemes in compliance with Art. 22 (numeral 19) and Art. 64 (numeral 8) of Law No. 1,341 of 2009.
Coverage Telecommunications sector
Sources
- https://web.archive.org/web/20231003150951/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=36913
- https://web.archive.org/web/20210227090620/https://normograma.mintic.gov.co/docs/resolucion_crc_5050_2016.htm
- https://web.archive.org/web/20221012190650/https://www.crcom.gov.co/sites/default/files/normatividad/00005589.pdf
- https://datahub.itu.int/data/?v=&i=100047&e=COL&s=8421
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COLOMBIA
Since April 2014
Pillar Telecom infrastructure & competition |
Indicator Signature of the WTO Telecom Reference Paper
WTO Telecom Reference Paper
Colombia has appended the World Trade Organization (WTO) Telecom Reference Paper to its schedule of commitments.
Coverage Telecommunications sector
COLOMBIA
Reported in 2022, last reported in 2025
Pillar Telecom infrastructure & competition |
Indicator Presence of an independent telecom authority
Lack of an independent telecom authority
Colombia has a telecommunications authority: the Communications Regulation Commission (CRC, Comisión de Regulación de Comunicaciones). However, it is reported that the decision-making process of this entity is not fully independent from the government.
Coverage Telecommunications sector
Sources
- https://web.archive.org/web/20250310230918/https://datahub.itu.int/data/?i=100088&s=3109&e=COL
- https://app.gen5.digital/tracker/country-cards/Colombia
- https://web.archive.org/web/20260208232900/https://freedomhouse.org/country/colombia/freedom-net/2024
- https://web.archive.org/web/20250310231936/https://freedomhouse.org/country/colombia/freedom-net/2022
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COLOMBIA
Since October 2012, last amended in May 2015
Since June 2013
Since August 2017, as amended in March 2018
Since June 2013
Since August 2017, as amended in March 2018
Pillar Cross-border data policies |
Indicator Conditional flow regime
Law No. 1,581 on Data Protection (Ley No. 1,581 Ley de Protección de Datos Personales)
Decree No. 1,377 Which Partially Regulates Law No. 1,581 (Decreto No. 1,377 Por el Cual se Reglamenta Parcialmente la Ley No. 1,581 de 2012)
External Circular No. 005/2017 of the Superintendency of Industry and Trade (Circular Externa No. 005/2017 de la Superintendencia de Industria y Comercio)
Decree No. 1,377 Which Partially Regulates Law No. 1,581 (Decreto No. 1,377 Por el Cual se Reglamenta Parcialmente la Ley No. 1,581 de 2012)
External Circular No. 005/2017 of the Superintendency of Industry and Trade (Circular Externa No. 005/2017 de la Superintendencia de Industria y Comercio)
According to Art. 26 of Law No. 1,581, cross-border transfer of personal data is forbidden unless it is made to a country that offers adequate levels of data protection, as defined by the Colombian data protection authority. The prohibition does not apply in certain cases, including when the data subject authorises the cross-border transfer or when medical data is required for health or public hygiene reasons. According to the law, the institution in charge, "Superintendencia de Industria y Comercio" (SIC), establishes the standards regarding international data transfers.
Pursuant to Section 3.2 of External Circular No. 005/2017, as amended by External Circular No. 002/2018, the jurisdictions recognised as providing an adequate level of data protection include EU Member States, as well as Australia, Costa Rica, Japan, Iceland, Norway, Peru, Serbia, the Republic of Korea, the United Kingdom, and the United States.
Pursuant to Section 3.2 of External Circular No. 005/2017, as amended by External Circular No. 002/2018, the jurisdictions recognised as providing an adequate level of data protection include EU Member States, as well as Australia, Costa Rica, Japan, Iceland, Norway, Peru, Serbia, the Republic of Korea, the United Kingdom, and the United States.
Coverage Horizontal
Sources
- https://web.archive.org/web/20230331212134/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=49981
- https://web.archive.org/web/20230325145617/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=53646#0
- https://web.archive.org/web/20260216134005/https://sedeelectronica.sic.gov.co/sites/default/files/normatividad/032018/CIRCULAR-EXTERNA-002.pdf
- https://web.archive.org/web/20260216134145/https://www.alcaldiabogota.gov.co/sisjur/normas/Norma1.jsp?i=70498&dt=S
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COLOMBIA
Since December 2008, last amended in October 2021
Pillar Cross-border data policies |
Indicator Conditional flow regime
Law No. 1,266 Regulates Habeas Data and the Handling of the Information Contained in Personal Databases, Especially Financial, Credit, Commercial, Services, and That from Third Countries (Ley No. 1,266 Por la Cual se Dictan las Disposiciones Generales del Hábeas Data y se Regula el Manejo de la Información Contenida en Bases de Datos Personales, en Especial la Financiera, Crediticia, Comercial, de Servicios y la Proveniente de Terceros Países [...])
Art. 5 of Law No. 1,266 establishes that a personal data transfer between data bank operators is permitted when authorisation is obtained from the data subject or when the destination database has the same purpose as the operator that delivers the data. If the receiver of the data is a foreign data bank, the delivery without authorisation must be done with a written record and due verification that the laws of the recipient of the information offer guarantees for the protection of the rights of the data subject.
Coverage Financial sector
COLOMBIA
Signed in 2015, entry into force in April 2020
Pillar Cross-border data policies |
Indicator Participation in trade agreements committing to open cross-border data flows
First Amending Protocol which Amends the Additional Protocol to the Framework Agreement of the Pacific Alliance) (Primer protocolo modificatorio del Protocolo Adicional al Acuerdo Marco de la Alianza del Pacífico)
According to Art. 13.11 of the First Amending Protocol, which amends the Additional Protocol to the Framework Agreement of the Pacific Alliance, the four parties (Chile, Colombia, Peru and Mexico) commit to allowing cross-border information transfers through electronic means, including also the transfer of personal data for business activities. Moreover, in Art. 13.11 bis, the parties commit to ban forced localisation of computer facilities in their national territories.
Coverage Horizontal
Sources
- https://web.archive.org/web/20240308233042/http://www.sice.oas.org/Trade/PAC_ALL/Protocols/Protocol_1_Mod_Protocol_Add_PAC_ALL_s.pdf
- https://web.archive.org/web/20241213123802/https://www.unilu.ch/fileadmin/fakultaeten/rf/burri/TAPED/TAPED_Burri_Vasquez_Kugler_November_2024.xlsx
- https://web.archive.org/web/20220119220213/https://www.cancilleria.gov.co/sites/default/files/FOTOS2020/3.4.pdf
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COLOMBIA
Since October 2012, last amended May 2015
Since June 2013
Since December 2008, last amended in October 2021
Since June 2013
Since December 2008, last amended in October 2021
Pillar Domestic data policies |
Indicator Framework for data protection
Law No. 1,581 on Data Protection (Ley No. 1,581 Ley de Protección de Datos Personales)
Decree No. 1,377 Which Partially Regulates Law No. 1,581 (Decreto No. 1,377 Por el Cual se Reglamenta Parcialmente la Ley No. 1,581 de 2012)
Law No. 1,266 Regulates Habeas Data and the Handling of the Information Contained in Personal Databases, Especially Financial, Credit, Commercial, Services, and That from Third Countries (Ley No. 1,266 Por la Cual se Dictan las Disposiciones Generales del Hábeas Data y se Regula el Manejo de la Información Contenida en Bases de Datos Personales, en Especial la Financiera, Crediticia, Comercial, de Servicios y la Proveniente de Terceros Países [...])
Decree No. 1,377 Which Partially Regulates Law No. 1,581 (Decreto No. 1,377 Por el Cual se Reglamenta Parcialmente la Ley No. 1,581 de 2012)
Law No. 1,266 Regulates Habeas Data and the Handling of the Information Contained in Personal Databases, Especially Financial, Credit, Commercial, Services, and That from Third Countries (Ley No. 1,266 Por la Cual se Dictan las Disposiciones Generales del Hábeas Data y se Regula el Manejo de la Información Contenida en Bases de Datos Personales, en Especial la Financiera, Crediticia, Comercial, de Servicios y la Proveniente de Terceros Países [...])
The country has two main instruments regulating data protection: Law No. 1,581 and Decree No. 1,377. Law No. 1,581 establishes the guiding principles of data protection (such as finality, transparency, and confidentiality). Decree No. 1,377 complements and modifies Law No. 1,581. In addition, Law No. 1,266 developed the habeas data, particularly regarding financial, credit, commercial, services, and information from third countries.
Coverage Horizontal
Sources
- https://web.archive.org/web/20230312023500/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=34488
- https://web.archive.org/web/20250712135013/https://cms.law/en/int/expert-guides/cms-expert-guide-to-data-protection-and-cyber-security-laws/colombia
- https://web.archive.org/web/20230331212134/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=49981
- https://web.archive.org/web/20230312023500/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=53646#0
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COLOMBIA
Since August 2012
Pillar Domestic data policies |
Indicator Minimum period for data retention
Decree No. 1,704 Regulates Article 52 of Law No. 1,453 […] and Other Provisions (Decreto No. 1,704 Por Medio del Cual se Reglamenta el Artículo 52 de la Ley 1,453 de 2011 […] y se Dictan Otras Disposiciones)
Pursuant to Art. 4 of Decree No. 1,704, telecommunications providers must keep and store for a period of five years subscribers' personal information, such as identity, billing address, and connection type. This information must be available to the Attorney General or any competent authority in the context of a criminal investigation.
Coverage Telecommunication sector
COLOMBIA
Since June 2013
Since October 2012, last amended May 2015
Since October 2012, last amended May 2015
Pillar Domestic data policies |
Indicator Requirement to perform a Data Protection Impact Assessment (DPIA) or have a data protection officer (DPO)
Decree No. 1,377 Which Partially Regulates Law No. 1,581 (Decreto No. 1,377 Por el Cual se Reglamenta Parcialmente la Ley No. 1,581 de 2012)
Law No. 1,581 on Data Protection (Ley No. 1,581 Ley de Protección de Datos Personales)
Law No. 1,581 on Data Protection (Ley No. 1,581 Ley de Protección de Datos Personales)
According to Art. 23 of Decree 1,377, controllers and processors should appoint a person or function within the company that assumes responsibility for the protection of personal data, tasked with reviewing and solving claims made by data subjects. Furthermore, Title VI of Law No. 1,581 establishes the duties of those responsible for data treatment and in charge of data treatment.
Coverage Horizontal
Sources
- https://web.archive.org/web/20230312023500/https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=53646
- https://web.archive.org/web/20241129114453/https://resourcehub.bakermckenzie.com/en/resources/global-data-privacy-and-cybersecurity-handbook/latin-america/colombia/topics/data-protection-officers
COLOMBIA
Reported in 2018, last reported in 2025
Pillar Intellectual Property Rights (IPRs) |
Indicator Enforcement of copyright online
Lack of adequate enforcement of copyright online
Concerns have been raised regarding the effectiveness of online copyright enforcement in Colombia. Digital piracy remains widespread, and the authorities have not significantly reduced the availability of free-to-air devices, community antenna systems, and unlicensed Internet Protocol Television (IPTV) services that enable the large-scale retransmission of otherwise licensed content to non-subscribers. Stakeholders further report that piracy of licensed content via mobile applications continues to expand and constitutes an increasing challenge.
Coverage Live broadcasting
COLOMBIA
Since March 2002
Pillar Intellectual Property Rights (IPRs) |
Indicator Adoption of the WIPO Copyright Treaty
WIPO Copyright Treaty
Colombia has ratified the World Intellectual Property Organization (WIPO) Copyright Treaty.
Coverage Horizontal
COLOMBIA
Since May 2002
Pillar Intellectual Property Rights (IPRs) |
Indicator Adoption of the WIPO Performances and Phonograms Treaty
WIPO Performances and Phonogram Treaty
Colombia has ratified the World Intellectual Property Organization (WIPO) Performances and Phonograms Treaty.
Coverage Horizontal
