Database

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ESWATINI

N/A

Pillar Online sales and transactions  |  Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Eswatini has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal

ESWATINI

N/A

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for copyright infringement
Lack of intermediary liability framework in place for copyright infringements
A basic legal framework on intermediary liability for copyright infringement is absent in Eswatini's law and jurisprudence.
Coverage Internet intermediaries

ESWATINI

N/A

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for any activity other than copyright infringement
Lack of intermediary liability framework in place beyond copyright infringements
A basic legal framework on intermediary liability beyond copyright infringement is absent in Eswatini's law and jurisprudence.
Coverage Internet intermediaries

ESWATINI

Reported in 2021, last reported in 2023

Pillar Intermediary liability  |  Indicator User identity requirement
Mandatory SIM card registration
It is reported that Eswatini imposes an identity requirement for SIM registration. Anyone wanting to purchase a SIM card has to provide their national ID card or a passport in case of foreigners to activate a new prepaid SIM card.
Coverage Telecommunications sector

ESWATINI

Reported in 2025

Pillar Content access  |  Indicator Presence of Internet shutdowns
Presence of Internet shutdowns
The indicator "7.2.4 - Government Internet shut down in practice" of the V-Dem Dataset, which measures whether the government has the technical capacity to actively make internet service cease, thus interrupting domestic access to the internet or whether the government has decided to do so, has a score of 2 in the Eswatini for the year 2024. This corresponds to "The government shut down domestic access to the Internet several times this year."
Coverage Horizontal

ESWATINI

Since July 2013
Since December 2016

Pillar Telecom infrastructure & competition  |  Indicator Licensing restrictions to operate in the telecom market
Electronic Communications Act, 2013

Electronic Communications (Licensing) Regulations, 2016
Under Art. 10 of the Electronic Communications Act 2013, the Swaziland Communications Commission is responsible for regulating individuals or entities wishing to operate an electronic communications network or provide an electronic communications service requiring a licence. In accordance with Art. 5 of the Electronic Communications Regulations 2016, the Commission may issue individual licences for: (i) electronic communications services that require the use of numbering resources; (ii) electronic communications networks; and (iii) the use of specific frequency spectrum bands. The Commission also has the authority to determine the number of individual licences available for a particular category (Art. 5.7).
The criteria for awarding licences are determined on a case-by-case basis, considering the type of licence, the market's development at the time, and its structure. As outlined in section 11.8 of the Regulations, the criteria shall also take into account, among other factors: (i) national universal access and service objectives; (ii) local ownership requirements; (iii) the technical expertise of the applicant; and (iv) the business plan and financial viability of the project.
Coverage Telecommunications sector

ESWATINI

N/A

Pillar Telecom infrastructure & competition  |  Indicator Signature of the WTO Telecom Reference Paper
Lack of appendment of WTO Telecom Reference Paper to schedule of commitments
Eswatini has not appended the World Trade Organization (WTO) Telecom Reference Paper to its schedule of commitments.
Coverage Telecommunications sector

ESWATINI

N/A

Pillar Telecom infrastructure & competition  |  Indicator Presence of an independent telecom authority
Presence of independent telecom authority
It is reported that the Eswatini Communications Commission (ESCCOM), the executive authority for the supervision and administration of services in the telecommunications sector, is independent from the government in the decision-making process.
Coverage Telecommunications sector

ESWATINI

Since March 2022

Pillar Cross-border data policies  |  Indicator Conditional flow regime
Data Protection Act, 2022
Section 32.1 of the Data Protection Act provides that if a Southern African Development Community (SADC) Member State has transposed the requirements under the SADC Model Law on Data Protection, the transfer of data is permitted. SADC is an economic block covering 16 countries in Southern Africa. Moreover, the transfer is permitted where the recipient establishes that the data is necessary for the performance of a task carried out in the public interest or pursuant to the lawful functions of the data controller or where the recipient establishes the necessity of having the data transferred and there is no reason to assume that the data subject's legitimate interests might be prejudiced by the transfer or the processing in the Member State (Sections 32(1)(a) and (b)).
In addition, Section 33 of the Act permits the transfer of personal information to other recipients if an adequate level of protection is ensured in the country and the data is transferred solely to permit processing authorised by the controller. Apart from the above requirements, transfers of personal data are permitted where the data subject has unambiguously given their consent to the proposed transfer; the transfer is necessary for the performance of a contract between the data subject and the controller or the implementation of pre-contractual measures taken in response to the request of the data subject, among others (Sections 33(4)(a-f)).
Coverage Horizontal

ESWATINI

N/A

Pillar Cross-border data policies  |  Indicator Participation in trade agreements committing to open cross-border data flows
Lack of participation in agreements with binding commitments on data flows
Eswatini has not joined any free trade agreement committing to open transfers of cross-border data flows.
Coverage Horizontal

ESWATINI

Since March 2022

Pillar Domestic data policies  |  Indicator Framework for data protection
Data Protection Act, 2022
The Data Protection Act provides a comprehensive regime of data protection in Eswatini. The Act is Eswatini's first comprehensive privacy legislation governing the collection, processing, and disclosure of personal data. Moreover, the Act outlines the responsibilities of the Eswatini Communications Commission, as well as the requirements for processing personal information, including retention periods and data security requirements. In addition, the Act provides for several data subject rights, such as the right to access and correct personal information, and includes general provisions on unsolicited electronic communications, as well as automated decision-making. Before this law, data protection was covered by sectoral laws, including the Swaziland Communications Commission (Subscriber) Regulations, Swaziland Commission (Consumer Protection) Regulations, 2016, and the Financial Institutions Act.
Coverage Horizontal

ESWATINI

Since October 2016

Pillar Domestic data policies  |  Indicator Minimum period for data retention
Electronic Communications (Subscribers Registration) Regulations, 2016
Section 10.2 (a) and (b) of the Electronic Communications (Subscriber Registration) Regulations on Data protection provides that personal information shall be stored by the licensee for a period of five years after a customer has cancelled a contract with the licensee or where the licensee has ended the services provided to the customer. In this Regulation, in accordance with Section 2 (Interpretation), licensee means any electronic communications service licensed by the Eswatini Communications Commission (ESCCOM) for the provision of electronic communications services in Eswatini.
Coverage Electronic communications services

ESWATINI

Since March 2018, entry into force in August 2021

Pillar Intellectual Property Rights (IPRs)  |  Indicator Copyright law with clear exceptions
Copyrights and Neighbouring Rights Act, 4/2018
Eswatini has a clear regime of copyright exceptions that follows the fair dealing model, allowing others to make lawful use of copyrighted works without obtaining permission. The Copyrights and Neighbouring Rights Act 4/2018 outlines the limitations and permitted acts that align with international standards and regulations. Part IV of the Act specifies that no copyright infringement occurs in several instances, including fair dealing for research or private study, as well as fair dealing for criticism, review, or news reporting. This fair dealing model has been applied since the previous law, The Copyright Act, 1912, which was repealed by the current Act.
Coverage Horizontal

ESWATINI

N/A

Pillar Intellectual Property Rights (IPRs)  |  Indicator Adoption of the WIPO Copyright Treaty
Lack of signature of the WIPO Copyright Treaty
Eswatini has not signed the World Intellectual Property Organization (WIPO) Copyright Treaty.
Coverage Horizontal

ESWATINI

N/A

Pillar Intellectual Property Rights (IPRs)  |  Indicator Adoption of the WIPO Performances and Phonograms Treaty
Lack of signature of the WIPO Performances and Phonograms Treaty
Eswatini has not signed the World Intellectual Property Organization (WIPO) Performances and Phonograms Treaty.
Coverage Horizontal

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