Database

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MALAWI

Reported in 2023

Pillar Online sales and transactions  |  Indicator Threshold for ‘De Minimis’ rule
Low de minimis threshold
It is reported that the de minimis threshold, that is the minimum value of goods below which customs do not charge duties, is USD 60, below the 200 USD threshold recommended by the International Chamber of Commerce (ICC).
Coverage Horizontal

MALAWI

Since September 2016

Pillar Online sales and transactions  |  Indicator Local presence requirements for digital services providers
Payment Systems Act of 2016
The law in Malawi provides for local presence requirements for payment systems operators. Section 14 of the Payment Systems Act requires all systems operators (i.e. non-bank financial institutions, mobile payment system operators, remittance service providers, card issuers, or other persons as licensed or authorised by the Reserve Bank) to have a registered office in the country.
Coverage Financial sector

MALAWI

Since November 2016, entry into force in June 2017

Pillar Online sales and transactions  |  Indicator Framework for consumer protection applicable to online commerce
Electronic Transactions and Cybersecurity Act of 2016
The Electronic Transactions and Cybersecurity Act of 2016 provides a comprehensive consumer protection framework that applies to online transactions. Consumer protection for online purchases is provided in Part V of the Act of 2016. Among others, the Act binds the supplier to deliver the goods or to provide the services immediately upon conclusion of the contract; mandates the supplier to make available security procedures and privacy policy in respect of payment, payment information, and personal information of the consumer; and gives rights to the consumer to withdrawal from a contract concluded by electronic means without giving reasons and without penalties.
Coverage Horizontal

MALAWI

N/A

Pillar Online sales and transactions  |  Indicator Ratification of the UN Convention on the Use of Electronic Communications in International Contracts
Lack of signature of the UN Convention on the Use of Electronic Communications in International Contracts
Malawi has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal

MALAWI

Since 2016

Pillar Online sales and transactions  |  Indicator UNCITRAL Model Law on Electronic Commerce
UNCITRAL Model Law on Electronic Commerce
Malawi has adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal

MALAWI

N/A

Pillar Online sales and transactions  |  Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Malawi has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal

MALAWI

Since October 2016

Pillar Technical standards applied to ICT goods and online services  |  Indicator Self-certification for product safety
Communications Act of 2016
Section 96 of the Communications Act requires a licensee to use approved types of equipment for connection to an electronic network. The Communications Authority may, at the request of any licensee, manufacturer or supplier of equipment, conduct type approval tests and issue type approval certificates with respect to electronic communications equipment intended for use in Malawi. The Communication (Type Approval) Regulations, which provides for a list of approved, prohibited and exempted electronic equipment, is, however, in draft form, presently at the consultation stage.
Coverage Telecom equipment

MALAWI

Since November 2016, entry into force in June 2017

Pillar Technical standards applied to ICT goods and online services  |  Indicator Restrictions on encryption standards
Electronic Transactions and Cybersecurity Act of 2016
Sections 52 and 53 of the Electronic Transactions and Cybersecurity Act of 2016 require cryptography services or products to be registered with the Communications Authority. Furthermore, the use, importation, and exportation of encryption programs and products are subject to government authorisation. Section 67 of the Act mandates that encryption service providers disclose the technical characteristics of their encryption methods and the source code of the software used to the Authority. Non-compliance with these regulations constitutes a criminal offence, punishable by imprisonment and a fine.
Coverage Encryption services

MALAWI

Since May 2019

Pillar Online sales and transactions  |  Indicator Restrictions on online payments
Payment Systems (E-Money) Regulations, 2019
According to Section 18 of Payment Systems (E-money) Regulations, the Reserve Bank shall prescribe limits on transaction values and balance limits on e-money accounts for individual subscribers and agents. E-money accounts for corporate bodies shall be exempted from transaction and balance limits. In addition, for purposes of the Regulation, 'transaction limits' are established as the limits for the total value of transactions originating from a mobile money account and involving a transfer of e-value out of that account. According to the second annexe of the regulations, the maximum transaction limits are:
- K750,000.00 (approx. USD 737) per day for personal subscriber accounts;
- K20,000,000.00 (approx. USD 19,700) per day for agents; or
- K100,000,000.00 (approx. USD 98,300) per day for merchants.
In addition, the account balance limits are:
- K1,000,000.00 (approx. USD 980) on personal subscriber accounts;
- K25,000,000.00 (approx. USD 24,600) on agent accounts; or
- K100,000,000.00 (approx. USD 98,300) for merchants.
Coverage Mobile payment services

MALAWI

N/A

Pillar Cross-border data policies  |  Indicator Participation in trade agreements committing to open cross-border data flows
Lack of participation in agreements with binding commitments on data flows
Malawi has not joined any free trade agreement committing to open transfers of cross-border data flows.
Coverage Horizontal

MALAWI

N/A

Pillar Domestic data policies  |  Indicator Framework for data protection
Lack of comprehensive data protection framework
Malawi lacks a dedicated data protection law, with only data protection provisions found in the Electronics and Cybersecurity Act of 2016. This Act outlines principles for processing personal data, legal bases for processing activities, data subjects' rights, and the security measures required for data controllers. In March 2018, the Minister of Information and Communication Technology announced plans to enact a standalone data protection law, but it remains in Bill form.
Coverage Horizontal

MALAWI

Since February 2017, entry into force in September 2020
Since November 2016, entry into force in June 2017

Pillar Domestic data policies  |  Indicator Minimum period for data retention
Access to Information Act, 2016

Electronic Transactions and Cybersecurity Act of 2016
Section 13 of the Access to Information Act mandates information holders to maintain information for a period of seven years from the date on which the information is generated by the institution or on which the information comes under its custody or control. If that information is exempted from disclosure, it may be kept for a longer period. Section 2 establishes that information holder means a public body and a relevant private body, and according to Section 3, this Act shall apply to information in custody or under the control of any information holder listed in the Schedule. Among the information holders to which the Act applies are the institutions and organisations, whether established by or under an Act of Parliament or otherwise, in which the Government hold shares or exercises financial or administrative control and persons in the service of those institutions and organisations, and organisations contracted by Government to do work for the Government and persons in the service of those organisations.
Furthermore, Section 17 of the Electronic Transactions and Cybersecurity Act establishes that where any written law requires that a document, record or information shall be retained, that requirement shall be satisfied if the document, record or information is held in electronic form. Such document, record or information shall be kept in electronic form for at least seven years.
Coverage Horizontal

MALAWI

Since November 2016, entry into force in June 2017

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for copyright infringement
Electronic Transactions and Cybersecurity Act of 2016
The Electronic Transactions and Cybersecurity Act of 2016 establishes a safe harbour regime for intermediaries for copyright infringements. Sections 25 to 30 of the Act protect an Intermediary service provider from liability to civil or criminal proceedings for any electronic information under its service provided that it neither initiated transmission of the message nor modified it and that it was not aware of the unlawful character of the stored information. Additionally, protection is provided if the intermediary service provider expeditiously removed or disabled access to the information when served with a takedown notice issued under the Act.
Coverage Internet intermediaries

MALAWI

Since November 2016, entry into force in June 2017

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for any activity other than copyright infringement
Electronic Transactions and Cybersecurity Act of 2016
The Electronic Transactions and Cybersecurity Act of 2016 establishes a safe harbour regime for intermediaries beyond copyright infringements. Sections 25 to 30 of the Act protect an Intermediary service provider from liability to civil or criminal proceedings for any electronic information under its service provided that it neither initiated transmission of the message nor modified it and that it was not aware of the unlawful character of the stored information. Additionally, protection is provided if the intermediary service provider expeditiously removed or disabled access to the information when served with a takedown notice issued under the Act.
Coverage Internet intermediaries

MALAWI

Since October 2016

Pillar Intermediary liability  |  Indicator User identity requirement
Communications Act of 2016
According to Sections 92-94 of the Communications Act of 2016, All SIM cards in Malawi need to be registered on a central database, and a customer’s national identity number needs to be verified when purchasing, replacing, or swapping a SIM card.
Coverage Telecommunications sector

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