The Consumer Rights Directive 2011/83/EU provides an updated framework aimed at encouraging online sales. The Directive has been implemented by the Act of 30th May 2014 on Consumer's Rights.

Poland has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.

Poland has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.

Poland has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.

According to the Polish Committee for Standardisation (Polski Komitet Normalizacyjny – PKN), to become a member of a Technical Committee (KT), Project Committee (KZ), or Technical Subcommittee (PK), an entity must (i) meet the requirements set forth in Article 23.2 of the Standardisation Act of September 2002; (ii) operate and be registered in the Republic of Poland; and (iii) possess expertise in the thematic scope of the KT, KZ, or PK they wish to join. Membership in these committees is voluntary and free of charge. As specified in Art. 23.2 of the Standardisation Act, a technical committee is composed of specialists appointed by government administration bodies, economic entities, employers' associations, consumer organisations, professional and scientific-technical organisations, higher education institutions, scientific organisations, and PKN employees. The composition must ensure the representativeness of all stakeholders in a given subject, considering the needs of the national economy.

The EU Directive on Audiovisual Media Services (AVMS) covers traditional broadcasting services as well as audiovisual media services provided on-demand, including via the Internet. Art. 13.1 provides for Member States to secure a minimum 30% share of European works in the catalogues as well as "ensuring prominence" of those works. "Prominence" involves promoting European works by facilitating access to such works using any appropriate means to ensure their prominence. The Directive has been implemented by Member States in different ways, ranging from very extensive and detailed measures to a mere reference to the general obligation to promote European works.
In Poland, the EU Directive was transposed into domestic law through the amendment of the Broadcasting Act of August 2021 (Act of 11 August 2021 amending the Broadcasting Act and the Cinematography Act). According to Art. 47f of the Act, on-demand audiovisual media service providers must reserve at least 30% of their catalogue for European programmes, including those originally produced in Polish, and ensure they are appropriately visible in their catalogues. This percentage is calculated based on the total number of programmes available in the catalogue for each quarter, with a single season of a series counted as one programme.
Additionally, under Art. 19.6 of the Act of 30 June 2005 on Cinematography (as amended by Act of 11 August 2021 amending the Broadcasting Act and the Cinematography Act), on-demand audiovisual media service providers must pay the Polish Film Institute 1.5% of their revenue from either access fees or income from commercial communications, whichever is higher. For providers based in other EU Member States, the payment is based on revenue earned in Poland. This obligation excludes micro-entrepreneurs and providers with a user base below 1% of broadband subscribers in the previous year. Digital platform operators are also subject to a 1.5% levy on fees for access to broadcasted or rebroadcasted television channels.

It is reported that the Office of Electronic Communications (UKE), the executive authority for the supervision and administration of services in the telecommunications sector, is independent from the government in the decision-making process.

Under the Act on Gambling Games, Art. 15.d, online gambling providers have to store data related to gambling activities and transactions within the EU or the European Economic Area and provide permanent remote access to tax authorities.

Under Art. 47 of the Electronic Communications Law of 2024, telecommunications providers are required to store certain types of user data for 12 months, including user identity, date and time and the type of connection, in the territory of Poland. The Electronic Communications Act entered into force on 10 November 2024, thereby superseding the Telecommunications Act of 2004. Under Arts. 180a-180c of the repealed Telecommunications Act, telecommunications providers were required to store certain types of user data for 12 months, including user identity, date and time and the type of connection, in the territory of Poland.

The European Union General Data Protection Regulation (GDPR) provides a comprehensive framework for data protection that applies to all EU Member States. Poland implemented the GDPR in 2018 through the Act of 10 May 2018 on the Protection of Personal Data.

Under the EU Directive on Data Retention, operators were required to retain certain categories of traffic and location data (excluding the content of those communications) for a period between six months and two years and to make them available, on request, to law enforcement authorities for the purposes of investigating, detecting and prosecuting serious crime and terrorism. On 8 April 2014, the Court of Justice of the European Union declared the Directive invalid. However, not all national laws that implemented the Directive have been overturned.
Under Art. 47 of the Electronic Communications Law, telecommunications providers are obliged to store certain types of user data for 12 months, including user identity, date and time and the type of connection.

Under Art. 43 of the Electronic Communications Law, telecommunications providers must grant access to stored data to "authorised entities" including police and secret services without a court order.

The Directive 2000/31/EC (E-Commerce Directive) is the legal basis governing the liability of Internet Services Providers (ISPs) in the EU Member States and includes a conditional safe harbour. Not all Member States have transposed the relevant articles consistently, leading to divergent national case law that could cause legal insecurity on an EU level.
The Civil Code and the Act on Providing Services by Electronic Means transpose Directive 2000/31/EC. Chapter 3 of the Act, as amended in November 2024, sets out liability exemptions for intermediary service providers. Under Arts. 12–14, providers acting as “mere conduits” for data transmission are not liable for the content they carry if they do not initiate the transmission, choose the recipient, or alter the information. Similar exemptions apply to those performing temporary caching to improve efficiency, as long as they do not modify the data and remove or block access once they become aware of its removal by the source or receive an official order. Hosting providers are also exempt from liability when unaware of unlawful content and must act swiftly to remove it once notified, while informing the user if removal is based on “reliable knowledge.”
In addition, Art. 422 of the Civil Code, are interpreted in a way that shields service providers from liability for user content and behaviour.