Database

Browse Database

VENEZUELA

Since 2001

Pillar Online sales and transactions  |  Sub-pillar Adoption of United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce
UNCITRAL Model Law on Electronic Commerce
Venezuela has adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal

VENEZUELA

N/A

Pillar Online sales and transactions  |  Sub-pillar Adoption of United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Venezuela has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal

VENEZUELA

Since November 2017

Pillar Intermediary liability  |  Sub-pillar Monitoring requirement
Official Gazette No. 41,274: Constitutional Law Against Hate, for Peaceful Coexistence and Tolerance (Gaceta Oficial No. 41.274: Ley Constitucional Contra el Odio, por la Convivencia Pacífica y la Tolerancia)
Art. 14 of the Constitutional Law Against Hate for Peaceful Coexistence and Tolerance prohibits the dissemination of messages via social networks and electronic media that promote war or incite hatred based on national, racial, ethnic, religious, political, social, ideological, gender, sexual orientation, gender identity, gender expression, or any other form of discrimination, intolerance, or violence. As a result, entities managing social networks and electronic media are required to adhere strictly to this provision, taking appropriate measures to prevent the dissemination of such content. They must promptly remove any propaganda or message that contravenes this law.
Art. 22 of the law specifies that intermediaries who fail to remove messages containing war propaganda or promoting hate speech within six hours of dissemination will face sanctions ranging from 50,000 to 100,000 Tax Units (approx. USD 1,800 to USD 3,600, based on the December 2022 exchange rate published by the Venezuelan Central Bank, subject to change). In addition to criminal and civil liabilities, portals disseminating such messages may be blocked. This provision may be interpreted as imposing a monitoring obligation on intermediaries.
Coverage Internet intermediaries

VENEZUELA

Reported in 2022, last reported in 2023

Pillar Content access  |  Sub-pillar Blocking or filtering of commercial web content
Blocking of commercial web content
The Venezuelan government reportedly regularly blocks digital media, VPNs and online platforms. Several private ISPs, such as Movistar and Digitel, continued to block news websites that had previously only been blocked by CANTV. A September 2023 report by VSF, covering 2022 and the first half of 2023, detailed widespread online censorship by the Venezuelan government. According to the report, at least 100 URLs of more than 70 websites were blocked in 2022, affecting independent media such as Efecto Cocuyo, Armando.info and El Pitazo, as well as international media such as Infobae and El Tiempo. In the first quarter of 2023, other sites, such as El Diario, were also blocked by CANTV.
Likewise, it is reported that during 2022, interruptions were reported on platforms such as SoundCloud and Reddit. Experts say censorship is becoming more sophisticated and complex to circumvent, requiring VPNs and anonymisation services. TunnelBear and Psiphon's domains remained blocked in 2022, and CANTV also blocked their API.
Coverage Websites and social media

VENEZUELA

Reported in 2023, last reported in 2024

Pillar Content access  |  Sub-pillar Presence of Internet shutdowns
Presence of Internet shutdowns
The indicator "6.2.4 - Government Internet shut down in practice" of the V-Dem Dataset, which measures whether the government has the technical capacity to actively make internet service cease, thus interrupting domestic access to the internet or whether the government has decided to do so, has a score of 2 in Venezuela for the year 2023. This corresponds to "The government shut down domestic access to the Internet several times this year."
Venezuela has experienced internet shutdowns during key national events, such as elections and protests. It is reported that in October 2023, multiple internet outages were reported in various parts of Caracas, coinciding with primary voting for opposition candidates.
Coverage Horizontal

VENEZUELA

Since March 2012

Pillar Quantitative trade restrictions for ICT goods and online services  |  Sub-pillar Other import restrictions, including non-transparent/discriminatory import procedures
Official Gazette No. 39,880: Resolution whereby the administrative procedures required for exports and imports of goods made by the organs and entities of the National Public Administration within the framework of international agreements of a commercial, productive and cooperation nature, in the areas of Food Security, Health, Housing or the execution of strategic projects for the development of the country are simplified (Gaceta Oficial No. 39.880: Resolución mediante la cual se simplifican los trámites administrativos requeridos para las exportaciones e importaciones de bienes que realicen los órganos y entes de la Administración Pública Nacional en el marco de Convenios Internacionales de carácter comercial, productivo y de cooperación, en las áreas de Seguridad Alimentaria, Salud, Vivienda o a la ejecución de proyectos estratégicos para el desarrollo del país)
According to Art. 1 of the Official Gazette No. 39,880, public sector entities and state-owned enterprises, including those related to digital services such as those in the telecommunications sector, are not required to present or maintain import licenses, to pay tariffs, or to present any documents or certificates related to the regulation of customs and duties. It is reported that it creates significant competitive disadvantages for private sector entities, which are typically denied similar treatment.
Coverage Horizontal

VENEZUELA

Since February 2011

Pillar Telecom infrastructure & competition  |  Sub-pillar Presence of an independent telecom authority
Official Gazette No. 39,610: Organic Telecommunications Law (Gaceta Oficial No. 39.610: Ley Orgánica de Telecomunicaciones)
According to Arts. 34-35 of the Organic Telecommunications Law (Gaceta Oficial No. 39.610: Ley Orgánica de Telecomunicaciones), the National Telecommunications Commission (CONATEL), the executive authority for the supervision and administration of services in the telecommunications sector, is independent from the government in the decision-making process. However, Art. 40 provides that the Board of Directors is made up of the General Director of the National Telecommunications Commission, who presides over it, and four directors who are freely appointed and removed by the President of the Republic.
Coverage Telecommunications sector

VENEZUELA

Since November 2014, entry into force in December 2014
Since March 2011, until December 2014
Since December 2010, until March 2011

Pillar Cross-border data policies  |  Sub-pillar Ban to transfer and local processing requirement
Decree No. 1.402, enacting the Decree with Rank, Value and Force of Law on Banking Sector Institutions (Decreto No. 1.402, mediante el cual se dicta el Decreto con Rango, Valor y Fuerza de Ley de Instituciones del Sector Bancario)

Decree No. 8.079 with Rank, Value and Force of Law on Partial Reform of the Law on Banking Sector Institutions (Decreto No. 8.079 con Rango, Valor y Fuerza de Ley de Reforma Parcial de la Ley de Instituciones del Sector Bancario)

Law on Banking Sector Institutions, Extraordinary Official Gazette No. 6.015 (Ley de Instituciones del Sector Bancario, Gaceta Oficial Extraordinario No. 6.015)
According to Art. 97.8 of Decree No. 1402, banking institutions are prohibited from transferring their principal computer centres and databases, either in electronic form or as users' physical documents, to a foreign territory. The Superintendency of Banking Sector Institutions is in charge of issuing regulations to determine which computer centres and databases qualify as principal in accordance with a binding opinion issued by the Central Bank.
The repealed Banking Sector Institutions Law of 2010 contained a similar restriction in Art. 99 with the difference that it prohibited the transfer of all computer centres and databases and not only those determined to be principal. The 2010 law was reformed in 2011 by Decree 8.079, which maintained the restriction in Art. 99. This 2011 decree was repealed by Decree No. 1.402 of 2014.
Coverage Financial sector
Sources

VENEZUELA

Since August 2011

Pillar Cross-border data policies  |  Sub-pillar Conditional flow regime
Constitutional Chamber of the Supreme Tribunal of Justice's Decision No. 1,318 (Sentencia No. 1318 de la Sala Constitucional del Tribunal Supremo de Justicia)
Based on the safety and confidentiality principle (No. 7) set forth in Decision No. 1318, the transfer of personal data to other countries requires the data owner's prior consent and that the recipient country has rules guaranteeing, at least, the same level of protection of personal data as Venezuelan regulations.
Coverage Horizontal

VENEZUELA

N/A

Pillar Cross-border data policies  |  Sub-pillar Participation in trade agreements committing to open cross-border data flows
Lack of participation in agreements with binding commitments on data flows
Venezuela has not joined any agreement with binding commitments to open transfers of data across borders.
Coverage Horizontal

VENEZUELA

Since November 2018
Since December 1999
Since August 2011

Pillar Domestic data policies  |  Sub-pillar Framework for data protection
Official Gazette No. 41,533: Regulation for the Protection of the Rights of Users in the Provision of Telecommunications Services (Gaceta Oficial No. 41.533: Reglamento para la Protección de los Derechos de los Usuarios en la Prestación de los Servicios de Telecomunicaciones)

Constitution of the Bolivarian Republic of Venezuela (Constitución de la República Bolivariana de Venezuela)

Constitutional Chamber of the Supreme Tribunal of Justice's Decision No. 1,318 (Sentencia No. 1318 de la Sala Constitucional del Tribunal Supremo de Justicia)
There is not a comprehensive data protection framework in Venezuela. However, there are isolated provisions in some existing laws that regulate certain aspects related to data protection, e.g., in the telecommunications sector through the Regulation for the Protection of the Rights of Users in the Provision of Telecommunications Services 2018. In addition, the Constitution of the Bolivarian Republic of Venezuela establishes general principles that serve as a framework for the protection of information. These principles were developed by decision No. 1318 of the Supreme Court of Justice, guarding the honour, privacy, intimacy, self-image, confidentiality, and reputation of individuals.
Coverage Horizontal

VENEZUELA

Since October 2017

Pillar Domestic data policies  |  Sub-pillar Minimum period for data retention
Official Gazette 41,265: Administrative Ruling No. 171 whereby the rules related to the collection of personal data of the applicants of mobile and fixed telephony services through wireless networks or non-geographic number with nomadic voice service are issued (Gaceta Oficial 41.265: Providencia Administrativa No. 171 mediante la cual se dictan las normas relativas a la recopilación o captación de datos personales de los solicitantes de los servicios de telefonía móvil y telefonía fija a través de redes inalámbricas o número no geográfico con servicio de voz nómada)
Administrative Ruling No. 171 establishes mandatory data retention obligations for telephone companies, including those offering mobile telephone services. Arts. 9, 12, and 13 stipulate that the data to be retained encompasses Internet Protocol (IP) addresses, connection dates and times, geographic locations, and records of calls and text messages sent or received. In addition, the Ruling mandates that operators furnish retained data to security services upon request, without explicitly requiring judicial authorisation.
Coverage Telecommunications sector

VENEZUELA

Since October 2017

Pillar Domestic data policies  |  Sub-pillar Requirement to allow the government to access personal data collected
Official Gazette 41,265: Administrative Ruling No. 171 whereby the rules related to the collection of personal data of the applicants of mobile and fixed telephony services through wireless networks or non-geographic number with nomadic voice service are issued (Gaceta Oficial 41.265: Providencia Administrativa No. 171 mediante la cual se dictan las normas relativas a la recopilación o captación de datos personales de los solicitantes de los servicios de telefonía móvil y telefonía fija a través de redes inalámbricas o número no geográfico con servicio de voz nómada)
Art. 7 of Administrative Ruling No. 171 establishes that the operators of mobile and fixed telephony services, through wireless networks or non-geographic numbers with nomadic voice services, must immediately provide particular information of the applicants to State security agencies that may require it during a criminal investigation. The need for a judicial order is not specified.
Coverage Telecommunications sector

VENEZUELA

N/A

Pillar Intermediary liability  |  Sub-pillar Safe harbour for intermediaries for copyright infringement
Lack of intermediary liability framework in place for copyright infringements
It is reported that a basic legal framework on intermediary liability for copyright infringement is absent in Venezuela's law and jurisprudence.
Coverage Internet intermediaries

VENEZUELA

N/A

Pillar Intermediary liability  |  Sub-pillar Safe harbour for intermediaries for any activity other than copyright infringement
Lack of intermediary liability framework in place beyond copyright infringements
It is reported that a basic legal framework on intermediary liability beyond copyright infringement is absent in Venezuela's law and jurisprudence.
Coverage Internet intermediaries

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