MONGOLIA
Since May 2017
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Law on National Payment System (МОНГОЛ УЛСЫН ХУУЛЬ ҮНДЭСНИЙ ТӨЛБӨРИЙН СИСТЕМИЙН ТУХАЙ)
Pursuant to Art. 10.1 of the Law on the National Payment System, payment operations in Mongolia, including but not limited to electronic funds transfers, are subject to licensing requirements.
Coverage Payment operations
MONGOLIA
Since May 2023
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Payment System Procedures (Төлбөрийн системийн журам)
According to Section 5.40.11 of the Payment System Procedures, the maximum amount permitted for a single spending transaction by a user corresponds to the upper limit for small-value transactions as determined by the order of the President of the Bank of Mongolia. In addition, as stipulated in Section 5.40.14, the maximum daily spending limit for an unregistered user is set at 40,000 MNT (approx. USD 12).
Coverage Horizontal
MONGOLIA
Reported in 2018, last reported in 2024
Pillar Online sales and transactions |
Indicator Restrictions on online payments
Reported restrictions on online payments
Reports indicate that cross-border payment options are limited, and Mongolians face considerable challenges in accessing such services, which are neither seamless nor cost-effective. In addition, stakeholder awareness of the legal framework governing electronic payments remains low. In this context, one of the barriers to domestic e-commerce is the presence of inconsistent and unclear government regulations that impact payment processes.
Coverage Horizontal
Sources
- https://web.archive.org/web/20250320222151/https://unctad.org/system/files/official-document/dtlecdc2023d2_en.pdf
- https://repository.unescap.org/rest/bitstreams/07f73cac-a9cd-4e0c-82f6-ba603a7564ae/retrieve
- https://web.archive.org/web/20250320222207/https://www.privacyshield.gov/ps/article?id=Mongolia-ECommerce
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MONGOLIA
N/A
Pillar Online sales and transactions |
Indicator Threshold for ‘De Minimis’ rule
Lack of de minimis threshold
Mongolia does not implement any de minimis threshold, which is the minimum value of goods below which customs do not charge duties.
Coverage Horizontal
MONGOLIA
N/A
Pillar Online sales and transactions |
Indicator Framework for consumer protection applicable to online commerce
Lack of comprehensive consumer protection law applicable to online commerce
Mongolia does not have a comprehensive framework for consumer protection applicable to online transactions. The Law of Mongolia on the Consumer Right Protection lacks specific provisions addressing digital transactions.
Coverage Horizontal
MONGOLIA
Since December 2020, in force since July 2021
Pillar Online sales and transactions |
Indicator Ratification of the UN Convention on the Use of Electronic Communications in International Contracts
UN Convention on the Use of Electronic Communications in International Contracts
Mongolia has signed and ratified the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal
MONGOLIA
N/A
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Commerce
Lack of adoption of UNCITRAL Model Law on Electronic Commerce
Mongolia has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal
MONGOLIA
N/A
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Mongolia has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.
Coverage Horizontal
MONGOLIA
Since 2011
Pillar Content access |
Indicator Blocking or filtering of commercial web content
General Terms and Conditions for the Regulation of Digital Content Services (Тоон контентийн үйлчилгээний зохицуулалтын ерөнхий нөхцөл шаардлага)
According to Section 6.2.1 of the "General Terms and Conditions for the Regulation of Digital Content Services", providers of website services that allow users to generate content and maintain a user comment section are required to implement a word filtering programme operated by the Communications Regulatory Commission. Reports indicate that this filtering software identifies prohibited keywords and replaces them with asterisks. However, the software is reportedly flawed, as it fails to consider the contextual meaning of words and indiscriminately blocks any terms containing letters or syllables resembling those of the prohibited words. Pursuant to Section 2.4, a website service provider is defined as an individual or legal entity that disseminates news, information, and other forms of content to the public through communication network services.
Coverage Website service providers
Sources
- https://web.archive.org/web/20250322015155/https://www.crc.gov.mn/storage/documents/May2022/Fpp4HWfC3G1DQp38GqC4.pdf
- https://web.archive.org/web/20250322015326/https://cyrilla.org/entity/8kk0k84j4lu?file=17285605779607rvq98bubcc.pdf&page=1
- https://web.archive.org/web/20250322015342/https://www.hurights.or.jp/archives/focus/section3/2018/03/internet-freedom-in-mongolia.html
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MONGOLIA
Since 2011
Pillar Content access |
Indicator Licensing schemes for digital services and applications
General Terms and Conditions for the Regulation of Digital Content Services (Тоон контентийн үйлчилгээний зохицуулалтын ерөнхий нөхцөл шаардлага)
According to Sections 1.2 and 3 of the "General Terms and Conditions for the Regulation of Digital Content Services", content aggregators, content providers, website service providers, and content service providers are required to obtain a special licence. In addition, in accordance with Section 3.4, the service provider of a news website operating in Mongolia must register with the Communications Regulatory Commission.
Coverage News websites service providers, content aggregators, content providers, website service providers, and content service providers
MONGOLIA
Reported in 2023, last reported in 2024
Pillar Quantitative trade restrictions for ICT goods and online services |
Indicator Other import restrictions, including non-transparent/discriminatory import procedures
Delays on import and export procedures
It is reported that significant time is required for the processing of export and import documentation at the border. Prolonged processing times for international mail handling have been attributed to the customs clearance procedures administered by the International Mail Centre (IMC) of Mongolian Customs. It is also reported that the UPost system utilised by the IMC lacks interoperability with the systems employed by delivery service providers such as Mongol Post, UPC, and DHL, necessitating the manual entry of information.
Coverage Horizontal
MONGOLIA
Since August 2019
Pillar Technical standards applied to ICT goods and online services |
Indicator Self-certification for product safety
Resolution No. 29 regarding the Type Approval Regulatory Guidelines for Information and Communication Equipment (Мэдээлэл, харилцаа холбооны тоног төхөөрөмжийн загварыг баталгаажуулах журам)
Under the "Type Approval Regulatory Guidelines for Information and Communication Equipment", the majority of wireless and telecommunications equipment must obtain type approval from the Communications Regulatory Commission of Mongolia (CRC). Section 5.1 stipulates that products must be accompanied by test reports demonstrating compliance with the relevant test standards and limits, in accordance with European Union Standards (EN), within six years prior to issuance. These standards include electromagnetic compatibility requirements. In addition, Section 6.5 states that if the CRC is unable to conduct testing and evaluation due to insufficient measurement capabilities or human resources, it may seek assistance from other governmental organisations of similar status, testing institutions, university laboratories, or accredited laboratories in foreign countries.
Coverage Electronic products
MONGOLIA
Since 2011
Pillar Intermediary liability |
Indicator User identity requirement
General Terms and Conditions for the Regulation of Digital Content Services (Тоон контентийн үйлчилгээний зохицуулалтын ерөнхий нөхцөл шаардлага)
According to Section 7.2.4 of the "General Terms and Conditions for the Regulation of Digital Content Services", website service providers that enable users to create content and facilitate a user comment section are required to display the user's full Internet Protocol (IP) address within publicly accessible user-generated content. Pursuant to Section 2.4, a website service provider is defined as an individual or legal entity that disseminates news, information, and other forms of content to the public through communication network services.
Coverage Website service providers
Sources
- https://web.archive.org/web/20250322015155/https://www.crc.gov.mn/storage/documents/May2022/Fpp4HWfC3G1DQp38GqC4.pdf
- https://web.archive.org/web/20250322015326/https://cyrilla.org/entity/8kk0k84j4lu?file=17285605779607rvq98bubcc.pdf&page=1
- https://web.archive.org/web/20250322015342/https://www.hurights.or.jp/archives/focus/section3/2018/03/internet-freedom-in-mongolia.html
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MONGOLIA
Since January 2024, entry into force in September 2024
Pillar Intermediary liability |
Indicator Monitoring requirement
Law of Mongolia on Child Protection (МОНГОЛ УЛСЫН ХУУЛЬ ХҮҮХЭД ХАМГААЛЛЫН ТУХАЙ)
Art. 25 of the Law on Child Protection stipulates that electronic service providers are responsible for refraining from disseminating prohibited content and are obliged to actively monitor, restrict, and block harmful material. In addition, internet service providers are required to implement technological measures to limit the distribution of harmful and prohibited content accessible to children online, in accordance with decisions issued by authorised organisations.
Coverage Electronic service providers and internet service providers
MONGOLIA
Since September 2023
Since December 2021, entry into force in May 2022
Since December 2021, entry into force in May 2022
Pillar Cross-border data policies |
Indicator Ban to transfer and local processing requirement
Regulation on Technical Requirements for Processing Sensitive, Biometric, and Genetic Data (ХҮНИЙ ЭМЗЭГ МЭДЭЭЛЭЛ, ГЕНЕТИК БОЛОН БИОМЕТРИК МЭДЭЭЛЭЛ БОЛОВСРУУЛАХАД БАРИМТЛАХ ТЕХНОЛОГИЙН АЮУЛГҮЙ БАЙДЛЫН ШААРДЛАГА, ЖУРАМ)
Law of Mongolia on Personal Data Protection (МОНГОЛ УЛСЫН ХУУЛЬ ХҮНИЙ ХУВИЙН МЭДЭЭЛЭЛ ХАМГААЛАХ ТУХАЙ)
Law of Mongolia on Personal Data Protection (МОНГОЛ УЛСЫН ХУУЛЬ ХҮНИЙ ХУВИЙН МЭДЭЭЛЭЛ ХАМГААЛАХ ТУХАЙ)
Section 3 of the "Regulation on Technical Requirements for Processing Sensitive, Biometric, and Genetic Data" sets out the requirements for servers processing sensitive personal information. Among other stipulations, it mandates that the server must be physically located within the territory of Mongolia and must be accessible exclusively from within Mongolia.
Pursuant to Section 1, the objective of this Regulation is to establish the principles and technological security requirements governing the processing of sensitive personal data, as well as genetic and biometric data, as stipulated in Arts. 9 and 10 of the Law on the Protection of Personal Data.
Pursuant to Section 1, the objective of this Regulation is to establish the principles and technological security requirements governing the processing of sensitive personal data, as well as genetic and biometric data, as stipulated in Arts. 9 and 10 of the Law on the Protection of Personal Data.
Coverage Horizontal
Sources
- https://web.archive.org/web/20250301225053/https://legalinfo.mn/mn/detail?lawId=16760452348261
- https://web.archive.org/web/20250301225106/https://www.pwc.com/mn/en/services/legal_mn/legal-articles/legal_insights_feb_24_2025.html
- https://web.archive.org/web/20250213203210/https://legalinfo.mn/en/edtl/16532053734461
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