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VENEZUELA

Since April 2003

Pillar Technical standards applied to ICT goods and online services  |  Indicator Self-certification for product safety
Resolution No. 253 containing the list of foreign entities or organizations recommended for the homologation and certification of telecommunication equipment (Resolución No. 253 contentiva de la lista de entes u organismos extranjeros recomendados para la homologación y certificación de equipos de telecomunicaciones)
Resolution No. 253 lists the foreign entities or organisations recognised by the National Telecommunications Commission (CONATEL) for the homologation and certification of telecommunications equipment: (European Union, Federal Communications Commission (FCC) of the United States, Industry Canada of Canada, Agencia Nacional de Telecomunicações (ANATEL) of Brazil, Comisión Federal de Telecomunicaciones (COFETEL) of Mexico, and the Comisión Nacional de Comunicaciones (CNC) of Argentina) (Art. 3). CONATEL is limited to administrative homologation based on the acceptance of the homologation certificates of the aforementioned entities.
On the other hand, Art. 4 establishes that certification bodies or organisations that issue certificates or declarations of conformity, approval or homologation on behalf or by authorisation of the approval bodies or organisations indicated in the previous article, either by designation or by Mutual Recognition Agreements, shall also be considered as recognised.
Coverage Telecommunications equipment
Sources

VENEZUELA

Since October 2017

Pillar Intermediary liability  |  Indicator User identity requirement
Official Gazette 41,265: Administrative Ruling No. 171 whereby the rules related to the collection of personal data of the applicants of mobile and fixed telephony services through wireless networks or non-geographic number with nomadic voice service are issued (Gaceta Oficial 41.265: Providencia Administrativa No. 171 mediante la cual se dictan las normas relativas a la recopilación o captación de datos personales de los solicitantes de los servicios de telefonía móvil y telefonía fija a través de redes inalámbricas o número no geográfico con servicio de voz nómada)
Art. 4 of Administrative Ruling No. 171 stipulates that individuals registering for a fixed or mobile telephone service must provide specific personal data, including an email address, fingerprints, and a digital photograph captured at the point of transaction.
Coverage Fixed and mobile telephone services

VENEZUELA

Since November 2017

Pillar Intermediary liability  |  Indicator Monitoring requirement
Constitutional Law Against Hatred, for Peaceful Coexistence and Tolerance (Ley Constitucional Contra el Odio, por la Convivencia Pacifica y la Tolerancia)
Art. 14 of the Constitutional Law Against Hate for Peaceful Coexistence and Tolerance prohibits the dissemination of messages via social networks and electronic media that promote war or incite hatred based on national, racial, ethnic, religious, political, social, ideological, gender, sexual orientation, gender identity, gender expression, or any other form of discrimination, intolerance, or violence. As a result, entities managing social networks and electronic media are required to adhere strictly to this provision, taking appropriate measures to prevent the dissemination of such content. They must promptly remove any propaganda or message that contravenes this law.
Art. 22 of the law specifies that intermediaries who fail to remove messages containing war propaganda or promoting hate speech within six hours of dissemination will face sanctions ranging from 50,000 to 100,000 Tax Units (approx. USD 1,800 to USD 3,600, based on the December 2022 exchange rate published by the Venezuelan Central Bank, subject to change). In addition to criminal and civil liabilities, portals disseminating such messages may be blocked. This provision may be interpreted as imposing a monitoring obligation on intermediaries.
Coverage Internet intermediaries

VENEZUELA

Since April 2008

Pillar Telecom infrastructure & competition  |  Indicator Presence of shares owned by the government in telecom companies
Decree No. 5974/2008. The National Telephone Company of Venezuela /Cantv/ and its Companies are Assigned to the Ministry for Telecommunications and Information Technology (Decreto No. 5974/2008. Se Adscribe al Ministerio para las Telecomunicaciones y la Informática, la Compañía Anónima Nacional Teléfonos de Venezuela /Cantv/ y sus Empresas)
The principal fixed-line telephony operator in Venezuela, Compañía Anónima Nacional Teléfonos de Venezuela (Cantv), remains under the control of the Venezuelan government, although no precise and up-to-date information is publicly available regarding the exact percentage of state ownership beyond the fact that it constitutes a majority stake. Privatised in 1991, Cantv was renationalised in 2008 through Decree No. 5974/2008, which placed the company and its subsidiaries under the authority of the Ministry of Telecommunications and Information Technology. Cantv also owns Movilnet, the country’s main mobile telephony operator. By 2022, when the state held 86.2% of Cantv’s shareholding, the government announced its intention to sell a portion of shares in both Cantv and Movilnet to private, including foreign, investors. The first sale of shares occurred in October 2022, followed by further offerings through the Caracas Stock Exchange in November and December 2023.
Coverage Telecommunications sector

VENEZUELA

N/A

Pillar Telecom infrastructure & competition  |  Indicator Functional/accounting separation for operators with significant market power
Lack of mandatory functional separation for dominant network operators
Venezuela does not mandate functional separation for operators with significant market power (SMP) in the telecom market. However, it is reported that there is an obligation of accounting separation. The Organic Telecommunications Law establishes in the Final Provisions (13th) that the regulations of this Law may provide for the obligation of telecommunications operators to separate their accounting by services in order to guarantee transparency in their operations and allow effective control by the Comisión Nacional de Telecomunicaciones (National Telecommunications Commission) and by the Superintendencia para la Promoción y Protección de la Libre Competencia (Superintendency for the Promotion and Protection of Free Competition), in accordance with the rules established for such purpose.
Coverage Telecommunications sector

VENEZUELA

Since December 2010

Pillar Telecom infrastructure & competition  |  Indicator Licensing restrictions to operate in the telecom market
Official Gazette No. 39,610: Organic Telecommunications Law (Gaceta Oficial No. 39.610: Ley Orgánica de Telecomunicaciones)
Art. 5 of the Organic Telecommunications Law provides that to establish or operate telecommunications networks and to provide telecommunications services, the prior obtaining of the corresponding administrative authorisation, concession or permit, if necessary, shall be required in the cases and conditions established by the legislation and the National Telecommunications Commission. The mentioned activities and services may be subject to quality parameters and special goals of uniform minimum coverage, as well as to the provision of services under preferential conditions of access and prices to certain public institutions.
Coverage Telecommunications sector

VENEZUELA

N/A

Pillar Telecom infrastructure & competition  |  Indicator Signature of the WTO Telecom Reference Paper
Partial appendment of WTO Telecom Reference Paper to schedule of commitments
Venezuela has only partially appended the World Trade Organization (WTO) Telecom Reference Paper to its schedule of commitments.
Coverage Telecommunications sector

VENEZUELA

Since December 2010

Pillar Telecom infrastructure & competition  |  Indicator Presence of an independent telecom authority
Official Gazette No. 39,610: Organic Telecommunications Law (Gaceta Oficial No. 39.610: Ley Orgánica de Telecomunicaciones)
According to Arts. 34-35 of the Organic Telecommunications Law (Gaceta Oficial No. 39.610: Ley Orgánica de Telecomunicaciones), the National Telecommunications Commission (CONATEL), the executive authority for the supervision and administration of services in the telecommunications sector, is independent from the government in the decision-making process. However, Art. 40 provides that the Board of Directors is made up of the General Director of the National Telecommunications Commission, who presides over it, and four directors who are freely appointed and removed by the President of the Republic.
Coverage Telecommunications sector

VENEZUELA

Since November 2014, entry into force in December 2014

Pillar Cross-border data policies  |  Indicator Ban to transfer and local processing requirement
Decree No. 1.402, enacting the Decree with Rank, Value and Force of Law on Banking Sector Institutions (Decreto No. 1.402, mediante el cual se dicta el Decreto con Rango, Valor y Fuerza de Ley de Instituciones del Sector Bancario)
According to Art. 97.8 of Decree No. 1402, banking institutions are prohibited from transferring their principal computer centres and databases, either in electronic form or as users' physical documents, to a foreign territory. The Superintendency of Banking Sector Institutions is in charge of issuing regulations to determine which computer centres and databases qualify as principal in accordance with a binding opinion issued by the Central Bank.
Coverage Financial sector
Sources

VENEZUELA

Since August 2011

Pillar Cross-border data policies  |  Indicator Conditional flow regime
Constitutional Chamber of the Supreme Tribunal of Justice's Decision No. 1,318 (Sentencia No. 1318 de la Sala Constitucional del Tribunal Supremo de Justicia)
Based on the safety and confidentiality principle (No. 7) set forth in Decision No. 1318, the transfer of personal data to other countries requires the data owner's prior consent and that the recipient country has rules guaranteeing, at least, the same level of protection of personal data as Venezuelan regulations.
Coverage Horizontal

VENEZUELA

N/A

Pillar Cross-border data policies  |  Indicator Participation in trade agreements committing to open cross-border data flows
Lack of participation in agreements with binding commitments on data flows
Venezuela has not joined any agreement with binding commitments to open transfers of data across borders.
Coverage Horizontal

VENEZUELA

Since November 2018
Since December 1999
Since August 2011

Pillar Domestic data policies  |  Indicator Framework for data protection
Official Gazette No. 41,533: Regulation for the Protection of the Rights of Users in the Provision of Telecommunications Services (Gaceta Oficial No. 41.533: Reglamento para la Protección de los Derechos de los Usuarios en la Prestación de los Servicios de Telecomunicaciones)

Constitution of the Bolivarian Republic of Venezuela (Constitución de la República Bolivariana de Venezuela)

Constitutional Chamber of the Supreme Tribunal of Justice's Decision No. 1,318 (Sentencia No. 1318 de la Sala Constitucional del Tribunal Supremo de Justicia)
There is not a comprehensive data protection framework in Venezuela. However, there are isolated provisions in some existing laws that regulate certain aspects related to data protection, e.g., in the telecommunications sector through the Regulation for the Protection of the Rights of Users in the Provision of Telecommunications Services 2018. In addition, the Constitution of the Bolivarian Republic of Venezuela establishes general principles that serve as a framework for the protection of information. These principles were developed by decision No. 1318 of the Supreme Court of Justice, guarding the honour, privacy, intimacy, self-image, confidentiality, and reputation of individuals.
Coverage Horizontal

VENEZUELA

Since October 2017

Pillar Domestic data policies  |  Indicator Minimum period for data retention
Official Gazette 41,265: Administrative Ruling No. 171 whereby the rules related to the collection of personal data of the applicants of mobile and fixed telephony services through wireless networks or non-geographic number with nomadic voice service are issued (Gaceta Oficial 41.265: Providencia Administrativa No. 171 mediante la cual se dictan las normas relativas a la recopilación o captación de datos personales de los solicitantes de los servicios de telefonía móvil y telefonía fija a través de redes inalámbricas o número no geográfico con servicio de voz nómada)
Administrative Ruling No. 171 establishes mandatory data retention obligations for telephone companies, including those offering mobile telephone services. Arts. 9, 12, and 13 stipulate that the data to be retained encompasses Internet Protocol (IP) addresses, connection dates and times, geographic locations, and records of calls and text messages sent or received. In addition, the Ruling mandates that operators furnish retained data to security services upon request, without explicitly requiring judicial authorisation.
Coverage Telecommunications sector

VENEZUELA

Since October 2017

Pillar Domestic data policies  |  Indicator Requirement to allow the government to access personal data collected
Official Gazette 41,265: Administrative Ruling No. 171 whereby the rules related to the collection of personal data of the applicants of mobile and fixed telephony services through wireless networks or non-geographic number with nomadic voice service are issued (Gaceta Oficial 41.265: Providencia Administrativa No. 171 mediante la cual se dictan las normas relativas a la recopilación o captación de datos personales de los solicitantes de los servicios de telefonía móvil y telefonía fija a través de redes inalámbricas o número no geográfico con servicio de voz nómada)
Art. 7 of Administrative Ruling No. 171 establishes that the operators of mobile and fixed telephony services, through wireless networks or non-geographic numbers with nomadic voice services, must immediately provide particular information of the applicants to State security agencies that may require it during a criminal investigation. The need for a judicial order is not specified.
Coverage Telecommunications sector

VENEZUELA

N/A

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for copyright infringement
Lack of intermediary liability framework in place for copyright infringements
It is reported that a basic legal framework on intermediary liability for copyright infringement is absent in Venezuela's law and jurisprudence.
Coverage Internet intermediaries

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