LAOS
Since April 2021, entry into force in June 2021
Pillar Online sales and transactions |
Indicator Maximum foreign equity share for investment in the e-commerce sector
Decree on Electronic Commerce, No. 296/GOL (ດຳລັດວ່າດ້ວຍການຄ້າເອເລັກໂຕຣນິກ)
Art. 9 of Decree No. 296/GOV stipulates that foreign shareholders are prohibited from holding more than 90% of the shares of the legal entity operating an electronic marketplace.
Coverage E-commerce sector
LAOS
Since April 2021, entry into force in June 2021
Pillar Online sales and transactions |
Indicator Licensing scheme for e-commerce providers
Decree on Electronic Commerce, No. 296/GOL (ດຳລັດວ່າດ້ວຍການຄ້າເອເລັກໂຕຣນິກ)
Arts. 14 and 15 of Decree No. 296/GOV stipulate that obtaining a business operation licence for electronic commerce from the Ministry of Industry is mandatory for engaging in e-commerce activities. To support this application, the following certificates must be procured: an Enterprise Registration Certificate, a certificate on technical standards of the e-commerce channel, and a certificate to use electronic payment system services.
Coverage E-commerce
Sources
- https://web.archive.org/web/20211205172156/https://laoofficialgazette.gov.la/kcfinder/upload/files/Decree%20on%20Electronic%20Commerce%20No.296%20-%20Reduced.pdf
- https://web.archive.org/web/20230128101327/https://www.zicolaw.com/resources/alerts/the-state-of-e-commerce-in-laos/
- https://web.archive.org/web/20220518185502/https://ilawasia.com/lao-e-commerce-business-license/
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LAOS
Reported in 2022, last reported in 2026
Pillar Online sales and transactions |
Indicator Threshold for ‘De Minimis’ rule
Lack of de minimis threshold
Laos does not implement any de minimis threshold, which is the minimum value of goods below which customs do not charge duties.
Coverage Horizontal
LAOS
Since October 2025
Pillar Online sales and transactions |
Indicator Local presence requirements for digital services providers
Notice No. 23902 on the Management of Taxi Operation Services Conducted via Online Platforms or Applications
It is reported that online taxi operators are required to maintain a physical office within Laos for correspondence purposes. This requirement is said to be provided for in "Notice No. 23902 on the Management of Taxi Operation Services Conducted via Online Platforms or Applications", reportedly issued by the Ministry of Public Works and Transport on 6 October 2025. However, the Notice could not be located in publicly available online sources.
Coverage Online taxi operators
LAOS
N/A
Pillar Online sales and transactions |
Indicator Framework for consumer protection applicable to online commerce
Lack of comprehensive consumer protection law applicable to online commerce
Laos lacks a comprehensive framework for consumer protection that applies to online transactions.
Coverage Horizontal
LAOS
N/A
Pillar Online sales and transactions |
Indicator Ratification of the UN Convention on the Use of Electronic Communications in International Contracts
Lack of signature of the UN Convention on the Use of Electronic Communications in International Contracts
Laos has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.
Coverage Horizontal
LAOS
Since 2012
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Commerce
UNCITRAL Model Law on Electronic Commerce
Laos has adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.
Coverage Horizontal
LAOS
N/A
Pillar Online sales and transactions |
Indicator UNCITRAL Model Law on Electronic Signatures
Lack of adoption of UNCITRAL Model Law on Electronic Signatures
Laos has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures. Yet, in 2020, Lao PDR enacted the Law on Electronic Signature Activities, which provided a legal framework for the management and the use of electronic signatures.
Coverage Horizontal
LAOS
Since December 2022, entry into force in January 2023
Pillar Technical standards applied to ICT goods and online services |
Indicator Self-certification for product safety
Decision on the Management of Telecommunication and ICT Equipment, No. 3583/MoTC (ຂໍ້ຕົກລົງ ວ່າດ້ວຍ ການຄຸ້ມຄອງອຸປະກອນ ໂທລະຄົມມະນາຄົມ ແລະ ໄອຊີທີ (ICT), ເລກທີ 3583/ກຕສ)
Art. 10 of the "Decision on the Management of Telecommunication and ICT Equipment" provides that telecommunications and ICT equipment must be inspected prior to manufacture, importation, exportation, use, or distribution within the Lao PDR, while Art. 37 stipulates that any such equipment to be imported by individuals, legal entities, or domestic and foreign organisations must be inspected and certified by the Ministry of Technology and Telecommunications before importation is authorised. Art. 11 further classifies technical standards inspections into three principal categories, namely radio frequency (RF), electromagnetic compatibility (EMC), and electromagnetic field (EMF) inspections. Pursuant to Art. 6, telecommunications and ICT equipment is divided into two types: Type 1 equipment, which requires both technical standards certification and a declaration of conformity, and Type 2 equipment, which requires only a declaration of conformity. Type 1 equipment, specified in Annex 5, includes, inter alia, mobile telephones, whereas Type 2 equipment is listed in Annex 6. Under Art. 25, applications for a technical standards certificate must include, among other documents, technical inspection reports issued by laboratories designated or approved by the Ministry of Technology and Communications, EMF inspection reports for radio frequency equipment, and a sample of the equipment where required by the regulatory authority. Finally, Art. 18 distinguishes between two categories of testing laboratories: designated laboratories, being domestic facilities within Laos authorised by the Ministry to conduct inspections of technical parameters prior to production, importation, exportation, use, or distribution, and recognised laboratories, being international facilities whose inspection results are accepted by the Ministry for the same regulatory purposes.
Coverage Telecommunications and ICT equipment
LAOS
Since May 2017
Pillar Domestic data policies |
Indicator Requirement to perform a Data Protection Impact Assessment (DPIA) or have a data protection officer (DPO)
Law on Electronic Data Protection
(ກົດໝາຍວ່າດ້ວຍການປົກປ້ອງຂໍ້ມູນເອເລັກໂຕຣນິກ)
(ກົດໝາຍວ່າດ້ວຍການປົກປ້ອງຂໍ້ມູນເອເລັກໂຕຣນິກ)
The Law on Electronic Data Protection (Arts. 29 and 30) states that the data controller has the right and obligation to establish an internal department and officer to supervise the protection of the data. Art. 46 also mandates that the content of the inspection of electronic data protection should include the responsibilities, behaviour, and working methodologies of Electronic Data Protection officers.
Coverage Horizontal
LAOS
Since December 2012
Pillar Intermediary liability |
Indicator Safe harbour for intermediaries for copyright infringement
Law on Electronic Transactions
The Law on Electronic Transactions establishes a safe harbour regime for intermediaries for copyright infringements. According to Art. 34 of the law, an intermediary is not liable:
- to monitor any information contained in a data message or electronic record that it handles for a user;
- for a data message or electronic record that it handles for a user if an intermediary is not an originator;
- for a data message or electronic record for which an intermediary has no actual knowledge that (the information) gives rise to liability;
- for background on a data message for which an intermediary has no actual knowledge.
- to monitor any information contained in a data message or electronic record that it handles for a user;
- for a data message or electronic record that it handles for a user if an intermediary is not an originator;
- for a data message or electronic record for which an intermediary has no actual knowledge that (the information) gives rise to liability;
- for background on a data message for which an intermediary has no actual knowledge.
Coverage Internet intermediaries
Sources
- https://web.archive.org/web/20231029234327/http://laoofficialgazette.gov.la/kcfinder/upload/files/Law%20on%20Electronic%20Transactions%20.pdf
- https://web.archive.org/web/20230919071254/https://ustr.gov/sites/default/files/2022%20National%20Trade%20Estimate%20Report%20on%20Foreign%20Trade%20Barriers.pdf
- https://web.archive.org/web/20230604211614/https://www.globaltradealert.org/country/110
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LAOS
Since December 2012
Pillar Intermediary liability |
Indicator Safe harbour for intermediaries for any activity other than copyright infringement
Law on Electronic Transactions
The Law on Electronic Transactions establishes a safe harbour regime for intermediaries beyond copyright infringement. According to the law, an intermediary is not liable (i) to monitor any information contained in a data message or electronic record that it handles for a user; (ii) for a data message or electronic record that it handles for a user if an intermediary is not an originator; (iii) for a data message or electronic record for which an intermediary has no actual knowledge that (the information) gives rise to liability; (iv) for background on a data message for which an intermediary has no actual knowledge.
Coverage Internet intermediaries
Sources
- https://web.archive.org/web/20231029234327/http://laoofficialgazette.gov.la/kcfinder/upload/files/Law%20on%20Electronic%20Transactions%20.pdf
- http://web.archive.org/web/20160328221013/https://freedomhouse.org/report/freedom-press/2015/laos
- https://web.archive.org/web/20230928221523/https://www.rfa.org/english/news/laos/decree-09242014143032.html
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LAOS
Since June 2014
Pillar Intermediary liability |
Indicator User identity requirement
Decree on Internet Information Management No. 327/GOV
According to Art. 8 of the Decree on Internet Information Management No. 327/GOV, individuals are required to register on social media sites with their full names and current addresses, making it difficult for people in Lao PDR to share news articles or other information anonymously.
Coverage Telecommunications sector
Sources
- https://web.archive.org/web/20231029234327/http://laoofficialgazette.gov.la/kcfinder/upload/files/Law%20on%20Electronic%20Transactions%20.pdf
- https://web.archive.org/web/20230928221523/https://www.rfa.org/english/news/laos/decree-09242014143032.html
- https://web.archive.org/web/20160328221013/https://freedomhouse.org/report/freedom-press/2015/laos
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LAOS
Since October 2023
Pillar Intermediary liability |
Indicator User identity requirement
Agreement on the Management of Telecommunications and ICT Equipment, No. 3583/KTS
According to the January 30, 2023 notice issued by the Office of the Ministry of Technology and Communications (MTC) concerning the Agreement on the Management of Telecommunications and ICT Equipment (No. 3583/KTS), from October 1, 2023, mobile phone users are required to register their SIM cards. This registration process involves submitting photographic copies of various identification documents, including ID cards, driver’s licenses, family registration books, and resident certificates.
Coverage Telecommunications sector
LAOS
Since December 2012
Pillar Intermediary liability |
Indicator Monitoring requirement
Law on Electronic Transactions
It has been reported that, following the signing of the Law on Electronic Transaction, internet service providers can face penalties for permitting internet users to publish false information about the government or information meant to discredit it. According to Art. 10, telecommunications and Internet Service Providers (ISPs) are required to monitor information disseminated through their services for censorship of criticism of the Lao PDR government and other political content. In addition, according to Art. 18, the telecommunications and communications sector has the responsibility to supervise and inspect the dissemination of information by Internet service users, and orders should be issued to ISPs to restrict access to information, temporarily or permanently suspend the connection of those who violate this decree or other related regulations and laws. Moreover, according to Art. 7 of the law, website owners or managers have the responsibility to thoroughly check the content and information before allowing others to disseminate it through their website, despite the fact that, according to the Lao Electronic Transactions Law, intermediaries are specifically not responsible "for monitoring the information contained in a data message or electronic record they handle for a user".
Coverage Internet intermediaries
Sources
- https://web.archive.org/web/20231029234327/http://laoofficialgazette.gov.la/kcfinder/upload/files/Law%20on%20Electronic%20Transactions%20.pdf
- https://web.archive.org/web/20231126174848/https://ustr.gov/sites/default/files/files/reports/2017/NTE/2017%20NTE.pdf
- https://web.archive.org/web/20230928221523/https://www.rfa.org/english/news/laos/decree-09242014143032.html
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