Database

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JORDAN

Reported in 2023, last reported in 2024

Pillar Quantitative trade restrictions for ICT goods and online services  |  Indicator Import ban applied on ICT goods or online services
Ban on TikTok
In December 2022, Jordanian authorities imposed a ban on the social media platform TikTok, citing its alleged misuse for disseminating content that incited violence and public disorder. The decision was publicly announced through an official communication from the Public Security Directorate (PSD) on its Facebook page, wherein the Cybercrime Unit indicated it would monitor social media platforms. Although initially presented as a temporary measure, the restriction has remained in place. As of 2024, TikTok continues to be inaccessible in Jordan, with government officials asserting that the platform's reinstatement is contingent upon its compliance with national content moderation standards.
Coverage TikTok

JORDAN

Since June 2001

Pillar Quantitative trade restrictions for ICT goods and online services  |  Indicator Other import restrictions, including non-transparent/discriminatory import procedures
Law No. 28/2001 on Commercial Agents and Intermediaries
قانون الوكلاء والوسطاء التجاريين رقم 28 لسنة 2001
According to Art. 6 of the Commercial Agents and Intermediaries Law No. 28/2001, foreign firms should import goods by appointing an agent registered in Jordan. The agent may be a branch office or a wholly-owned subsidiary of a foreign firm. The agent’s connection to the foreign company must be direct, without a sub-agent or intermediary.
Coverage Horizontal

JORDAN

N/A

Pillar Technical standards applied to ICT goods and online services  |  Indicator Open and transparent standard-setting process
Lack of transparency in standard setting
It is reported that technical standards (Jordan Quality Mark) are published in the Jordan Official Gazette in hard copy only and are registered in the Jordan Quality Mark database. Businesses need to purchase from the Jordan Standards and Metrology Organisation (JMSO) for the Jordan Official Gazette as well as a disk with the Jordan Quality Mark database.
Coverage Horizontal

JORDAN

Reported in 2021, last reported in 2025

Pillar Technical standards applied to ICT goods and online services  |  Indicator Self-certification for product safety
Supplier Declaration of Conformity allowed for foreign businesses
It is reported that the conformity assessment procedures for EMC/EMI employed in Jordan consist of a process whereby the supplier or manufacturer declares that the equipment complies with the applicable technical and administrative requirements. The equipment is tested by a laboratory accredited by the regulatory authority and the supplier registers the equipment with the regulator.
Coverage Electronic products

JORDAN

Since October 2017
Since 2020

Pillar Online sales and transactions  |  Indicator Restrictions on online payments
Bylaw No. 111/2017 on Electronic Payment and Money Transfer
نظام الدفع والتحويل الالكتروني للأموال رقم ( 111) لسنة 2017

Instructions of Accreditation of International Electronic Payment Systems No. 3/2020
تعليمات اعتماد أنظمة الدفع الالكترونية العالمية رقم (2020/3)
Art. 3 of Instruction No. 3/2020, issued under the provisions of Art. 3.5 and Art. 55 of Ordinance No. 111/2017, sets forth the conditions for the accreditation of international electronic payment systems. The regulation requires providers of international electronic payment systems to:
- provide their services in one country or more other than in Jordan; and
- provide their services for a period of not less than three consecutive years prior to the date of submitting the request for obtaining accreditation.
Coverage Electronic payments

JORDAN

Reported in 2022, last reported in 2025

Pillar Online sales and transactions  |  Indicator Threshold for ‘De Minimis’ rule
Low de minimis threshold
It is reported that the de minimis threshold, defined as the minimum value of goods below which customs authorities do not levy duties, is JD 100 (approx. USD 140). This amount is below the USD 200 threshold recommended by the International Chamber of Commerce (ICC).
Coverage Horizontal

JORDAN

Since September 2023, entry into force in March 2024

Pillar Domestic data policies  |  Indicator Requirement to perform a Data Protection Impact Assessment (DPIA) or have a data protection officer (DPO)
Law No. 24 of 2023 - Personal Data Protection Law
القانون رقم (24) لسنة 2023 قانون حماية البيانات الشخصية
Art. 11.a of the Personal Data Protection Law provides that the controller shall be committed to appointing a DPO in the following instances:
- If the main business of the controller is the processing of personal data;
- They process sensitive personal data;
- They process the personal data of natural individuals who do not have legal capacity;
- Processing includes financial information;
- The responsible person transfers personal data outside Jordan;
- Any other case for which the Council decides to oblige the controller to appoint a DPO.
Pursuant to Art. 11.b.2 of the Personal Data Protection Law, one of the duties of the controller is to carry out a periodic assessment and evaluation of the database, data processing systems, and systems, preserving the security and safety of data. The controller must document the outcomes of such assessment, issue the necessary recommendations for protecting the data, and implement such recommendations alongside monitoring procedures adopted for protecting data and documenting compliance with the law and relevant legislation.
Coverage Horizontal

JORDAN

Since February 2018

Pillar Domestic data policies  |  Indicator Requirement to allow the government to access personal data collected
Regulation Regulating the Transportation of Passengers through Smart Applications No. 9 of 2018
نظام تنظيم نقل الركاب من خلال استخدام التطبيقات الذكية صا نظام رقم (۹) لسنة ٢٠١٨
Art. 5 of the Regulation Regulating the Transportation of Passengers through Smart Applications provides that the Land Transport Regulatory Commission has the discretion to request from an operator of ride-hailing apps the information it holds in its database, specifically relating to the service provider, the vehicle, the passenger and ride.
It is reported that as a result of this regulation, the Ministry of Transportation, as well as judicial and security bodies, can access the companies’ servers and databases without a court order.
Coverage Ride-hailing apps

JORDAN

N/A

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for copyright infringement
Lack of intermediary liability framework in place for copyright infringements
A basic legal framework on intermediary liability for copyright infringement is absent in Jordan's law and jurisprudence.
Coverage Horizontal

JORDAN

N/A

Pillar Intermediary liability  |  Indicator Safe harbour for intermediaries for any activity other than copyright infringement
Lack of intermediary liability framework in place for any activity other than copyright infringement
A basic legal framework on intermediary liability beyond copyright infringement is absent in Jordan's law and jurisprudence.
Coverage Horizontal

JORDAN

Reported in 2019, last reported in 2025

Pillar Intermediary liability  |  Indicator User identity requirement
Identity requirement for SIM cards
Jordan’s SIM registration framework mandates that mobile network operators collect and retain users’ personal data alongside verifiable proof of identity. In addition, it is reported that the regulatory regime stipulates the implementation of biometric authentication procedures, specifically requiring the capture of fingerprints.
Coverage Mobile network operators

JORDAN

Since January 1998, as amended in 2012, last amended in 2015

Pillar Intermediary liability  |  Indicator Monitoring requirement
Law No. 8 of 1998 on Press and Publications
قانون المطبوعات والنشر رقم 8 لعام 1998
The Press and Publication Law No. 8 of 1998, as amended by Law No. 32 of 2012 on Press and Publication, imposes liability on intermediaries for the content posted on news sites, leaving outlets potentially responsible for readers’ comments. Art. 49 of the Law states that both the editors-in-chief and the owners of online publications are legally responsible for all content posted to their sites, resulting in a monitoring requirement. Moreover, websites must refrain from publishing any “untruthful” or “irrelevant” comments.
Coverage Online News

JORDAN

Reported in 2018, last reported in 2024

Pillar Content access  |  Indicator Blocking or filtering of commercial web content
Blocking of commercial web content
The government periodically blocks websites and social media platforms, sometimes without clear justification. Since 2015, authorities have routinely restricted access to messaging apps during the days when secondary school students sit for their national exams (Tawjihi). In December 2022, TikTok was blocked amid protests by truck drivers over fuel price increases; although described as a “temporary ban,” the app reportedly remained inaccessible until the end of 2024. In 2024, hundreds of news websites were reportedly blocked for failing to obtain a license. In August 2023, the LGBT+ dating app Grindr was also reportedly blocked and remained inaccessible through the end of 2024. Widely used VPN services—such as ExpressVPN, Proton VPN, NordVPN, and TunnelBear—were blocked shortly after the social media app Clubhouse became inaccessible in March 2021, and many of these VPNs remained inaccessible as of June 2024. VPNs that allow users to bypass censorship have been targeted repeatedly. According to the Telecommunications Regulatory Commission (TRC), by 2023 the total number of blocked websites and apps had reached 300, with several of these blocks reportedly enacted at the request of the Land Transport Regulatory Commission to restrict access to unlicensed rideshare apps.
Coverage Social media, messaging apps, and VPNs

JORDAN

Reported in 2024, last reported in 2025

Pillar Content access  |  Indicator Presence of Internet shutdowns
Presence of Internet shutdowns
Internet shutdowns are rare in Jordan, although they have occurred in the past. During 2024, authorities reportedly conducted internet shutdowns amid protests and continued their annual practice of disrupting access to messaging applications during high school exams.
In addition, the indicator "7.2.4 - Government Internet shut down in practice" of the V-Dem Dataset, which measures whether the government has the technical capacity to actively make internet service cease, thus interrupting domestic access to the internet or whether the government has decided to do so, has a score of 3 in Jordan for the year 2024. This corresponds to "Rarely but there have been a few occasions throughout the year when the government shut down domestic access to Internet."
Coverage Horizontal

JORDAN

Since December 2004
Since October 1995

Pillar Telecom infrastructure & competition  |  Indicator Licensing restrictions to operate in the telecom market
Instructions Regarding the Application Procedures and Criteria for the Award of Public Telecommunications Individual and Class Licenses
تعليمات شروط وإجراءات منح رخص الاتصالات العامة

Law No. 13 of 1995 on Telecommunications قانون واالتصاالت لسنة 1995
According to Art. 3.2 of the Instructions Regarding Application Procedures and Criteria for Granting Individual and Classified Public Telecommunications Licenses, licenses will be granted to qualified applicants unless there are valid reasons not to do so. These reasons may include national security, safety concerns, technical limitations, scarce resources, and the potential for creating an anti-competitive market environment for public telecommunications services, as outlined in Art. 28 of the Telecommunications Law.
According to Art. 20 of the Telecommunications Law, the establishment, operation, and administration of public telecommunications networks and the provision of public telecommunications services are not permitted unless a license has been obtained from the Telecommunications Regulatory Commission (TRC). According to Art. 26, all those wishing to obtain a license shall be given the opportunity to submit their proposals or applications if they meet the conditions specified by the Commission. For this purpose, according to Art. 27, the following documents are needed to be enclosed with an application:
- Acceptable statements illustrating the technical and administrative ability of the applicant to provide the service;
- Acceptable statements illustrating the financial ability of the applicant and the funding sources of the project;
- Bases of pricing of the proposed services and the method of their calculation;
- Types of the proposed services, the geographical area to be covered, and the technology used in the service.
Coverage Telecommunications sector

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