Venezuela has not adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Signatures.

Venezuela has adopted national legislation based on or influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Electronic Commerce.

Venezuela has not signed the United Nations (UN) Convention on the Use of Electronic Communications in International Contracts.

The Decree 2,092 and the Consumer and User Protection Law of 2004 provide a comprehensive consumer protection framework that applies to online transactions. According to Art. 3 of the Consumer and User Protection Law, all legal acts entered into between suppliers of goods and services and consumers and users, related to the acquisition and leasing of goods, the contracting of public or private services, and any other legal business of economic interest for the parties, are subject to the provisions of the Law.

It is reported that the de minimis threshold, that is the minimum value of goods below which customs do not charge duties, is USD 100, below the 200 USD threshold recommended by the International Chamber of Commerce (ICC).

Venezuela’s new laws, resolutions, decrees, government appointments, and other official data are published in the Official Gazette. It is reported that the Gazette does not publish anything similar to notices of proposed rulemaking, so there is no regular official mechanism for inviting comments on proposed changes to technical regulations. The Gazette also does not publish new technical regulations. The full contents of a new technical regulation must be obtained directly from the government agency that created it. The same holds true for new standards themselves, available only by request from either the FONDONORMA (a private non-profit association) or SENCAMER (a body of the Ministry of Commerce). The relationship between the two bodies has deteriorated in the past few years, which has led to confusion and a lack of a normative standards regime.

It is reported that the certification process for goods is expensive. The Venezuelan Commission for Industrial Standards normally requires certification from independent laboratories located in Venezuela but at times will accept a certificate from independent laboratories elsewhere.
Resolution No. 253 lists the foreign entities or organizations recognized by the National Telecommunications Commission (CONATEL) for the homologation and certification of telecommunications equipment: (European Union, Federal Communications Commission (FCC) of the United States, Industry Canada of Canada, Agencia Nacional de Telecomunicações (ANATEL) of Brazil, Comisión Federal de Telecomunicaciones (COFETEL) of Mexico, and the Comisión Nacional de Comunicaciones (CNC) of Argentina) (Art. 3). CONATEL is limited to administrative homologation based on the acceptance of the homologation certificates of the aforementioned entities.
On the other hand, Art. 4 establishes that certification bodies or organizations that issue certificates or declarations of conformity, approval or homologation, on behalf or by authorization of the approval bodies or organizations indicated in the previous article, either by designation or by Mutual Recognition Agreements, shall also be considered as recognized.

According to Art. 1 of the Official Gazette No. 39,880, public sector entities and state-owned enterprises, including those related to digital services such as those in the telecommunications sector, are not required to present or maintain import licenses, to pay tariffs, or to present any documents or certificates related to the regulation of customs and duties. It is reported that it creates significant competitive disadvantages for private sector entities, which are typically denied similar treatment.

The indicator "6.2.4 - Government Internet shut down in practice" of the V-Dem Dataset, which measures whether the government has the technical capacity to actively make internet service cease, thus interrupting domestic access to the internet or whether the government has decided to do so, has a score of 2 in Venezuela. This corresponds to "The government shut down domestic access to the Internet several times this year."

It is reported that in Venezuela there have been Internet shutdowns or connectivity disruption over whole areas for short periods of time. These events tend to be associated with significant political events. In 2019, Internet shutdowns or major disruptions to connectivity were reported to have occurred multiple times, particularly with the State Internet provider. They usually coincided with political activities by Juan Guaidó (President of the Venezuelan National Assembly and self-proclaimed President of the country). One notable instance of an Internet shutdown reportedly occurred during a meeting of Juan Guaidó and the President of Colombia at the border between their two countries.

Art, 14 of the Constitutional Law Against Hate, for Peaceful Coexistence and Tolerance states that the dissemination of messages through social networks and electronic media that promote war or incite national, racial, ethnic, religious, political, social, ideological, gender, sexual orientation, gender identity, gender expression and any other kind of hatred that constitutes incitement to discrimination, intolerance or violence is prohibited. As a result, legal entities that manage social networks and electronic media are obliged to strictly comply with the terms of this provision and shall take appropriate measures to prevent the dissemination of these messages. To this effect, they shall immediately remove from their dissemination any propaganda or message that contravenes it.
Art. 22 of the law establishes that intermediaries that do not remove within six hours from its dissemination the messages containing war propaganda or promoting different kinds of hate speech shall be subject to sanctions ranging from 50,000 to 100,000 Tax Units (approx. USD 1,800 to USD 3,600 according to the exchange rate published in December 2022 by the Venezuelan Central Bank, subject to change). Alongside the criminal and civil liabilities, the portals disseminating the messages might be blocked. This can be interpreted as the establishment of a monitoring obligation.

It is reported that Venezuela blocks websites and social media. Restricted access has been reported for subscribers of state-owned Internet provider CANTV to Twitter, Instagram, Facebook, Messenger and YouTube platforms on a National Assembly session day of 2020. Similarly, in 2019, it was reported that Venezuela had suffered some kind of service restriction lasting for 171 hours and affecting most particularly Twitter, WhatsApp, YouTube, and Periscope. Wikipedia and the Tor network, a tool that allows users to surf the Internet anonymously, have also been reportedly blocked (in the case of Wikipedia, temporary in January 2019).

In addition, it is reported that blocks to websites covering politically sensitive news, implemented by the state-owned internet service provider (ISP), are increasingly put in place also by private ISPs. CANTV and private ISPs Movistar, Digitel, Inter, Net Uno, and Supercable, have blocked news websites Efecto Cocuyo, Crónica Uno, and EVTV.

In order to purchase a cell phone, a SIM card or a USB modem to access mobile broadband, the Administrative Ruling Containing the Norms Related to the Information Requirement in the Mobile Telephony Service requires customers to register their personal identification number, address, signature and fingerprints (Art. 2). This might also be connected to the general provision in the Constitution that prohibits anonymity (Art. 57).

It is reported that a basic legal framework on intermediary liability beyond copyright infringement is absent in Venezuela's law and jurisprudence.